We took a group of 4 women and 2 young girls to NYC for 5 days. This hotel was perfect! It was clean, spacious, and comfortable! We had plenty of room to relax after a full day of touring, and the beds made for a great nights sleep! The staff - Dave & Tom (and one staff member whose name I don't know, he is from the Dominican Republic) - they were all GREAT!!! So fun to talk with, and they were very helpful with directions and recommendations...just overall very accommodating! The location is perfect, not in the hustle and bustle of Times Square, but within walking distance to Rockefeller Center and subway stops. We had no problems getting around. We are already planning our next trip and will DEFINITELY stay at this hotel again!

Thanks, guys, for a wonderful stay in NYC!!!

I stayed here for three nights in the final leg of my two and a half week trip around America with friends. I got there but I was almost out of clean clothes and needed to wash. The trip was so busy that I never got a chance to do it at my previous accomodations. But it turned out that this hotel had no washing facilities as I was told rather rashly by the receptionist. I was directed to a laundary service over the road but they charged outrageous prices. And the nearest self-serve laundromat was several blocks away. I just didn't have time because of my tightly sheduled itinerary. So I had to go and buy new underwear and socks at a nearby shop.

Also, the hotel's only elevator was so slow so I had to take the stairs causing more annoyance and stress. And it does not end there, my room key card would not work and couldn't enter my room most of the time. And the man at the reception certainly wasn't the politest person either.

I know these are relatively small iconveniances but I expect alot better from a hotel like this with the prices it charges and the stars it's rated.

I had stayed at the Best Western Sunset Plaza Hotel in Hollywood (also 3 star) and I did not have any of the above mentioned issues with it.

We stayed at this great hotel from the 10th November for 6 days whilst in New York. The location, size of the rooms were amazing. The staff were a real asset and a credit to the hotel. I suffer from arthritis, but had the best nights sleep on the most amazing bed. We had a room at the back of the hotel, so were not bothered by the noise of the city, there was a car park at the back and occasionaly we heard tooting, but not enough to wake us up. We would wake up, sorry excuse me my husband would get up go down to the breakfast room and bring me up fresh orange juice, coffee and toast, what a real treat. Everything was spotlessly clean, fresh toiletries everyday, clean towels etc. This was a real home from home experience. We have travelled to many places and would most definately reccomend this hotel, and will definately be back, hope you find this review helpfull, feel free to ask any questions.

We were relocated to this hotel after Sandy and it was a very pleasant surprise. We had a 2 bed apartment, the suites are nicely furnished and the living room, master bedroom and bathroom are really spacious. it's in a fantastic location, near the subway and an easy walk from 5th avenue, central park and union square. They give you a generous welcome pack on arrival and the cleaning service is great. They also organised a very economical car service for me to the airport which was bang on time.

On the downside, the self service breakfast was very odd (all plastic plates, knives and forks), the dining area too small for the number of people staying and somewhat messy - felt a bit like a youth hostel, very different from the quality of the rooms. Yes the apartment is noisy but to be honest I think anywhere in NYC you will be bothered by traffic. The rooms can get very hot but you can turn the heating down. I would have liked some help with getting my bags into the lift. The second bedroom had minimal storage and was somewhat small for 2 adults.

But really these are small points and I would definitely stay there again.