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“GGG (Good Price, Service and People)” 4 of 5 stars
Review of Amsterdam Court Hotel

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Amsterdam Court Hotel
3.0 of 5 Hotel   |   226 West 50th Street, New York City, NY 10019 (Midtown)   |  
Hotel amenities
Ranked #318 of 464 Hotels in New York City
Lanus, Argentina
1 review
“GGG (Good Price, Service and People)”
4 of 5 stars Reviewed April 21, 2014

The hotel is the exactly that teh NY tourist looking foor
The place is near all, teather, metro, bus, all,
The Pople is wonderful. I had a healt problem with my son, and the answer from teh hotel was faster than offer by Assist Card (When you have a alergic reaction problem, the time is teh main issue)
The people that work in Amsterdam are wonderfull, speak inm spanish, english
I recomended this hotel if you visit NY to see NY

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGallo811, Manager at Amsterdam Court Hotel, responded to this review, April 22, 2014
Dear Carlos Alberto G,

Who doesn't appreciate a triple GGG! Thank you so much for your kind words and compliments. We are truly pleased to hear that you had a pleasant stay but more importantly that we were able to assist in a timely manner regarding your sons alergy condition. So happy things worked out well. Please consider us again the next time your travels lead you our way!

Warm regards,

Peter Gallo
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,797 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
m
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 20, 2014

We had three nights booking. AC did not work on the first night, it was a hot summer night. We had to check out the next morning due to the unlivable conditions. Worst still the hotel did not reimburse the money for the remaining unused remaining 2 nights. Horrible manager, rude, uncaring and very very unprofessional when it came to repeated phone calls for getting credit. For the price they charge you, please please look for and you will find a nicer property. They will steal your hard earned money

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGallo811, Manager at Amsterdam Court Hotel, responded to this review, April 29, 2014
Dear akaa2003,

Our sincere apologies for the inconveniences you experienced during your stay at The Amsterdam Court. I see that your visit was 8 months ago and fortunately I do not forsee any major a/c issues this coming summer season. Regarding the management, we are completely restaffed and are doing our best to meet all our guest needs. The person you may have spoken to is no longer here, however we are terribly sorry for any rudeness that may have occurred.

Warm regards,

Peter Gallo
Hotel Manager
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miami
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 20, 2014

My girl surprise me with a trip to NY and the best part was the service Natalie give us. She gave me the BEST service i have ever gotten at a hotel. she was always recommending great restaurants and places to visit. she really made our stay very special and memorable. The hotel is in a great location as well very clean..i really cant find words to describe my experience i had here... i would be recommending this hotel to my friends and family for sure and will come back here only when ever i go back to NY which will be SOON!!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGallo811, Manager at Amsterdam Court Hotel, responded to this review, April 22, 2014
Dear dominicano2012,

Thank you so much for your radiant review of The Amsterdam Court. We are so pleased to hear that you had a marvelous stay and that it was only highlighted by Natalie's superior hospitality savvy. We truly appreciate your kind words and would be overjoyed if you would join us again.

Warm regards,

Peter Gallo
Hotel Manger
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Barcelona, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2014

we arrived really late because of a train delay. The first room they gave us was awful: tiny, with an old TV, and wardrobe, and a tiny bathroom. The next day we asked for another room, and it was amazing: modern decoration, nice bed, nice bathroom; the opposite we'd had! The staff was very helpful and it's 2 minutes' walk from Times Square, so if we ever go back to NY (which we hope to do soon) we'll definitely go there again!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGallo811, Manager at Amsterdam Court Hotel, responded to this review, April 19, 2014
Dear Aina R,

Thank you for your lovely feedback and kind words. Sometimes things don't always start out quite right but its usually how they end that matter most. I am so pleased that we were able to turn things around and offer you a most enjoyable stay. My staff also was gladdened to hear that all went well and look forward to welcoming you back real soon. Gracias!

Warm regards,

Peter Gallo
Hotel Manager
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Scunthorpe, England
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2014

This hotel is in a time square hot spot, everything is right on the door step. From the minute we arrived the staff couldnt do enough for us, nothing was too much trouble and we were always welcomed by friendly faces. The room was lovely, great size with maid service everyday, couldnt fault it. Pete the manager was brilliant, offered advice which helped immensley. Pete you and your staff run a fantastic hotel and you should be so proud, cant wait to come back next year.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGallo811, Manager at Amsterdam Court Hotel, responded to this review, April 19, 2014
Dear lucik83,

It was "Absolutely" our pleasure to have you join us here at The Amsterdam Court Hotel. I am so happy to hear you enjoyed our comfort and hospitality and that our staff made you feel so welcome. We thank you both for your heartfelt words, and look forward to seeing you again in the near future.

Cheers,

Peter Gallo
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2014

I highly recommend this wonderful hotel. The proximity couldn't be better - in the middle of the theatre district, a couple of blocks from Times Square, a subway station on the same block, and within walking distance of many sites. The staff were so friendly and helpful. I felt like I was 'coming home' every evening, which is great after a day of site seeing. The hotel houses, Natsumi, a fantastic sushi restaurant (which gives a discount if you are staying at the hotel). It was great for a bowl of miso soup and a glass of wine before heading to the theatre. I stayed three nights and was given an upgraded room which was beautiful. The beds were super comfortable... I had the best sleep I've had in ages! The hotel was very clean and I felt very safe and welcomed there. After spending three nights at my son's I returned for the last two nights of my vacation to Amsterdam Court and was given a discount as a returning customer and another beautiful room! Anytime I go to NYC I will look forward to staying at this hotel.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGallo811, Manager at Amsterdam Court Hotel, responded to this review, April 19, 2014
Dear Anne H,

So glad that you had such a wonderful experience at our hotel. Our staff truly enjoys what they do and service and hospitality is first on their lists. Than you so much for acknowledging that and sharing your kind words with us. As with any fine hotel, location is key in offering the full experience the guest needs and we are so happy the Court was condusive to yours. We look forward to welcoming you back again real soon.

Warm regards,

Peter Gallo
Hotel Manager
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Dundas, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2014

We went in Feb and had a great stay. Very clean and the staff was excellent very helpful. Especially Natalie at the front Desk. She helped us out many times.
This was the 1st trip to New York for us and we had an amazing experience, was so close to everything saw 2 broadway plays, all the attractions and the cake boss ... :0) thank-you N.Y.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGallo811, Manager at Amsterdam Court Hotel, responded to this review, April 17, 2014
Dear Ann B,

How great it is to hear that your New York vacation was one filled with such wonderful memories and good cheer. We are pleased we were able to play a part in that by offering you the kind of service and hospitality you expect when traveling out of the country. I have shared your kind words with Natalie, and along with her and the entire Amsterdam staff we wish to welcome you back again real soon.

Warm regards,

Peter Gallo
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amsterdam Court Hotel

Address: 226 West 50th Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#242 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Amsterdam Court Hotel 3*
Number of rooms: 136
Official Description (provided by the hotel):
Rockefeller Center 4 blocks. In the heart of the Theater district. ... more   less 
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Also Known As:
Hotel Amsterdam Court
Amsterdam Court Hotel New York
Amsterdam Hotel New York
Amsterdam Court New York City
Amsterdam Court Hotel Nyc

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