We booked with Room in SoHo because of the great reviews they received on Trip Advisor and the unique experience they offer. Michele went the extra mile to make our first time New York experience one to remember! An example of this was how accommodating she was after we arrived a day late due to flight cancelations and 45mins from the time we arrived my husband had a specialist appointment across town. Taking into account that we hadn’t had lunch, Michele escorted us to a great local sandwich shop, hailed a cab for us and sent us on our way to the appointment with time to spare. If it wasn’t for her kind and personal attention to our needs we might not have ever made the appointment.
Although Michele may not be a native New Yorker, she certainly knows the territory well and has you in amongst the action by day and tasting the best food by night. Each day she was hands on helping us plan our itinerary which took the guess work out of it so we could sit back and enjoy the experience. She seemed less like a B&B owner and more like a friend, all while still being very professional. The eclectic loft apartment and its surroundings were perfect for my husband and I to enjoy a private and comfortable stay in the heart of NYC. Honestly, nothing bad to say. Money well spent!