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“Great location, worse concierge ever” 4 of 5 stars
Review of BEST WESTERN PLUS President Hotel at Times Square

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BEST WESTERN PLUS President Hotel at Times Square
3.5 of 5 Hotel   |   234 West 48th Street, Times Square, New York City, NY 10036 (Manhattan)   |  
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Ranked #363 of 459 Hotels in New York City
New York
1 review
“Great location, worse concierge ever”
4 of 5 stars Reviewed June 17, 2013

Great location, comfortable room, small bathroom, terrible concierge (wasted hours while very incompetent staff who couldn't speak English admitted to not knowing how to book anything), free wifi, great restaurants down stairs, helpful staff on reception, very small lifts. Overall good experience

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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2,127 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
1 review
5 of 5 stars Reviewed June 16, 2013 via mobile

This hotel is a perfect location for your NYC trip. The staff is very friendly and the location is a perfect starting point to explore this city.
The hotel is very clean and the overall service is very good.

We have really enjoyed to stay here.

Regards
Dirk

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montauban
1 review
3 of 5 stars Reviewed June 13, 2013

good hotel, very clean but breakfest too expensive and not so good.
you can ask to change the room if you're on the second floor (noise).
i think this hotel should be less expensive when you know how it actually is.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
4 of 5 stars Reviewed June 11, 2013

Very Nice employees, Nice room (executive suite) and a perfect location ! The only négative point is the noise of the air conditionning but that's all !
I recommand it to everyone! Very Nice trip !!!!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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Portsmouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2013

Just wanted to put to bed some of the negative reviews on here for anyone thinking of staying here. I have never written a review but felt it warranted one as due to some of the moaners on here we were a bit worried before we left but then my fears were totally unnecessary as I discovered when there. My husband and I stayed here in may and couldn't fault it. The staff were so helpful, the rooms spacious and immaculately cleaned with clean linen and towels daily and the location was fantastic!! We would definitely stay here again and I can be quite fussy! Thank you President Hotel for a fab stay!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 11, 2013 via mobile

What a great location as far as closeness to times square. I was here for work so i dont get to enjoy it as much. Nice, clean, and modern when you walk in and that carries throughout. Rooms are very small which is like most rooms in nyc. My hot water was luke warm at best so i had no hot shower but i was only there one nite. Front desk service was good and most workers were friendly. The tv stations didnt come in well and the picture sucked. Overall it was average at best with a great location.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS President Hotel at Times Square

Address: 234 West 48th Street, Times Square, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #363 of 459 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS President Hotel at Times Square 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
Excellent location in the heart of Times Square, steps from Broadway Theaters, Rockefeller Center, Empire State Building-Guest rooms featuring; free wireless internet, flat screen televisions, free local phone calls, in-room coffee makers, i-home docking stations, complimentary weekday newspaper, in-room safe. On-Site Fitness Center, Business Center, Conference Room- Two Restaurants, Lobby Bar, Room Service - 44 Suites with sleeper sofas ... more   less 
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Also Known As:
Best Western President Hotel New York
Best Western Nyc
Best Western Hotel Nyc
Best Western New York City
New York City Best Western
Best Western President New York

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