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“best stay at the best western” 5 of 5 stars
Review of BEST WESTERN PLUS President Hotel at Times Square

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BEST WESTERN PLUS President Hotel at Times Square
3.5 of 5 Hotel   |   234 West 48th Street, Times Square, New York City, NY 10036 (Manhattan)   |  
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Ranked #351 of 449 hotels in New York City
New York City, New York
1 review
1 helpful vote 1 helpful vote
“best stay at the best western”
5 of 5 stars Reviewed March 28, 2013

i had been to other hotel in manhattan but this was the best. The location is great the staff was friendly and very courteous. the lobby had a beautiful bar to greet you. i love the decor of the room and the bed was very comfortable.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWTimesSquareNYC, Assistant Front Office Manager at BEST WESTERN PLUS President Hotel at Times Square, responded to this review, April 7, 2013
Thank you for taking the time to write a pleasant review about your stay at the hotel. We look forward to having another opportunity to serve you and your family again in the future.



Sincerely
Kizzy Harris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2013

Always like staying at the Best Western PLUS President Hotel at Times Square. I have stayed here many times now and never had any problems. Great location. Walking distance to the Theatre district, Times Square and lots of shopping. The staff is very friendly and extreemly helpful. The rooms are clean and spacious.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2013

Picked the hotel based on some previous reviews. The locaiton was the main reason Its in the middle of Times Square, plenty of shopping. Nice staff. Helpful. It was cold but we got around pretty well. Cabs were nearby. I would return if I got the same rates. The bed was comfortable. Rooms small Shower nice. Very clean

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWTimesSquareNYC, Assistant Front Office Manager at BEST WESTERN PLUS President Hotel at Times Square, responded to this review, April 7, 2013
Thank you for taking the time to review your stay at the Best Western President. I am happy to hear that you found your hotel room comfortable. The hotel also has different style of rooms from one standard bed rooms to suites that may occupy up to three or more guests. We are happy to hear that the location was accommodating to your needs. We hope to welcome you back on a return visit to New York City.



Sincerely
Kizzy Harris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beacon, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2013

Came to New York for my 40th birthday. Found the hotel on booking.com fair price. booked a suite. for me and my friends. The room was okay smaller suite. Clean good location. Didnt eat at the restaraunt at the hotel. Easy to get around safe neighborhood in west side Times Square location. Parking was discounted, its expensive to drive in the city and once you park the car you cant get it out until youre ready to leave. Overall I would return. .

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2013 via mobile

My husband and I stayed here only 1 night as it was terrible. We arrived late or else we would have changed hotels. We read that the hotel had undergone a $40 million renovation, so we thought it would be ok. There is NO WAY any renovations were done here in sometime. This place is old and neglected. Many foreigners (mostly European) were staying here and I hope they encounter better options during their visit to NYC. While lobby is bright, it is a flashback to the 70s. The elevators are so tiny I can't believe they are wheelchair accessible. Halls are dingy and carpeting so threadbare that it feels like you're walking on cement. Rooms are small, but that doesn't bother me. The sheets were clean. Toilet was broken, tub wouldn't drain water, door handle to small balcony was broken, and it was HOT in the room with no controls for heat. AC unit was old and dirty so we opted to keep bathroom window open. We couldnt shower due to tub problem, so we got up early and bolted for the exit. Oh, hears the clincher... When we finally got door open to balcony, there was vomit on the balcony floor. Gross!

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East Fishkill, New York
2 reviews
5 of 5 stars Reviewed March 21, 2013

I have been holding off to travel to NYC until late winter. The Price was right and and easy trip into Manhattan from upstate NY. Spent three days in NYC at the Best Western Hotel near Times Square. Clean rooms, friendly staff , great location and best of all a good rate for me and the Mrs. Great location to get around up and down NYC. Near the Theaters , had a great time. I recommend!!

Room Tip: Use the trains
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 21, 2013

Been there last summer for a couple trip. The location is amazing. Period. Extremely noisy, we asked for a room change. Happened, but the new one was almost as noisy. No curtain for the shower, and the closet was leaking... We had to fix it ourselves!!!

Service is average, but the tech' guy was great.

I wouldn't recommend it...

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS President Hotel at Times Square

Address: 234 West 48th Street, Times Square, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #351 of 449 hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS President Hotel at Times Square 3.5*
Official Description (provided by the hotel):
Excellent location in the heart of Times Square, steps from Broadway Theaters, Rockefeller Center, Empire State Building-Guest rooms featuring; free wireless internet, flat screen televisions, free local phone calls, in-room coffee makers, i-home docking stations, complimentary weekday newspaper, in-room safe. On-Site Fitness Center, Business Center, Conference Room- Two Restaurants, Lobby Bar, Room Service - 44 Suites with sleeper sofas ... more   less 
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Also Known As:
Best Western President Hotel New York
Best Western Nyc
Best Western Hotel Nyc
Best Western New York City
New York City Best Western
Best Western President New York

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