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“Alright for family travel” 3 of 5 stars
Review of Dream Midtown

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Dream Midtown
4.0 of 5 Hotel   |   210 West 55th Street, New York City, NY 10019 (Formerly Dream New York) (Midtown)   |  
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Hotel website
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Hotel amenities
Ranked #228 of 464 Hotels in New York City
GreenLeadersSilver level
Silver Spring, Maryland
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Alright for family travel”
3 of 5 stars Reviewed 2 days ago NEW

Stayed here recently with the kiddos. They *loved* the aquarium in the lobby, and for the parents, check in was friendly and quick. Our room wasn't quite ready so we went to Serafina's next door for lunch. We stayed in a Silver Double and the room was a perfect size for our family. In the bathroom, there is no tub (if that matters for your family travel) and the bathroom could use another shelf or space for toiletries. The housekeeping staff quickly accommodated our requests, and overall the entire staff was really great.

Now the location: Our first night here there was *a lot* of noise. It was like it was garbage day at a construction site at exactly the wrong time for putting the kids to bed. The second night, there was a lot of noise from folks who were returning from what sounded like a great night out. This would've been fine if I were traveling for business or with a friend, but when traveling with family, not the ideal.

  • Stayed June 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leo G, Manager at Dream Midtown, responded to this review, yesterday
C Z,
Thank you for your comments regarding the front desk and housekeeping teams. I am sorry to hear you had repeated noise issues during your stay. We have a dedicated security rover throughout the overnight to help quell these issues, but it seems he was unable to address this concern before it affected your night's sleep. If you decide to return please reach out to me directly so I can flag your booking and assign you an interior facing double room, away from the street.


Warm Regards,
Leo G.
Director of Rooms
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1,648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hollywood
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Dream was a very satisfying stay. The customer service was top notch and you can't find a better location. The lobby was beautiful. Everyone down to the bell hop was friendly and attentive. The roof was closed but that wasn't a big deal. I would definitely stay here again.


  • Stayed July 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leo G, Manager at Dream Midtown, responded to this review, yesterday
399trentoni,
Thank you for your kind words regarding our customer service and location. I will be sharing your feedback with our team! Please come back to see us in the fall when our rooftop opens so you can see all the hard work we have put into re-invigorating the space. If you reach out to me directly I will personally handle your booking.

Warm Regards,
Leo G.
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Plains, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My fiance and I stayed at DREAM Midtown last weekend and it was a real treat. The hotel was very clean; the lobby, our hotel room and most importantly the bathroom. We also found the location to be fantastic. We had some amazing food and cocktails at a bar/restaurant next door called Tanner Smith's. We'll definitely go back there! Our only regret is that we couldn't stay at this hotel longer because the bed was so comfortable. We could've slept all day if we didn't have to work the next morning :)

We would definitely go back to Dream Midtown in a heartbeat. Highly recommended.

  • Stayed July 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leo G, Manager at Dream Midtown, responded to this review, yesterday
Tim M,
Wow! We take great pride in the quality of our housekeeping team and your comments let us know that are efforts are paying off. The cocktails and food at Tanner Smith's are some of the best in the area in our opinion; glad you agree! Please reach out to me directly before returning so I can assist with your reservation.

Warm Regards,
Leo G.
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lugano, Switzerland
5 of 5 stars Reviewed 3 days ago NEW

Love the staff. They are friendly, attentive and supportive. Makes traveling a delight! Been returning for years. Close to theaters, dining, museums, sites and
shopping...Looking forward to my next stay!

Deborah Haschke



  • Stayed May 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leo G, Manager at Dream Midtown, responded to this review, yesterday
974deborahh,
Thank you writing such a nice review about our hotel. I will be sure to pass along your comments regarding our staff. Please reach out to me directly before your next visit so I can personally oversee the reservation.

Warm Regards,
Leo G.
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gardabaer, Iceland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Good value well situtated hotel, short walking distance from Times Square.
Smiling and helpful staff. They did all they could to satisfy us in the things we wanted. Looking forward for a return stay at this hotel.

  • Stayed July 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leo G, Manager at Dream Midtown, responded to this review, 2 days ago
gudlaugurk,
Thank you for your lovely review of Dream Midtown. We take great pride in our service and i'm happy to hear we exceeded your expectations. Please reach out to me directly for a future visit so I can oversee your reservation.

Warm Regards,
Leo G.
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley Park
4 of 5 stars Reviewed 4 days ago NEW

The location was great, particularly if you are planning on seeing any shows. The hotel staff was friendly and the free wifi was a bonus. The rooms are nice and clean. The rooftop bar is currently under renovation, so I didn't get to see it. Overall, this was a great hotel for my weekend trip to NYC.

  • Stayed July 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leo G, Manager at Dream Midtown, responded to this review, 2 days ago
djett,
We are happy to hear you enjoyed your stay with us. While our rooftop is still under construction, I'm sure you won't be disappointed to see it once it is complete. Please reach out to me directly for a future visit so you can see what we have done!

Warm Regards.
Leo G.
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

My friends and I stayed in the Platinum Suite on a Saturday night for a bachelorette party and everything about the experience was perfect largely due to the hotel staff.
~ Room: Spacious, cool decor, clean
~ Room Service: We ordered a bucket of ice and a bottle of Prosecco. Everything arrived quickly, and our bride was made to feel truly like a VIP.
~ Food: We had dinner at Serafina, and everything we ate was delicious.
~Staff: Eddie was extremely helpful and arranged for a limo pick up to go out for the night. Everyone from room service, front desk, and concierge were all so friendly and approachable!

  • Stayed July 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leo G, Manager at Dream Midtown, responded to this review, 3 days ago
Maya S,
It sounds like the ladies had a blast on property! I will be sure to pass your feedback along to Eddie (We happen to think hes awesome as well). Please reach out to me before re-booking so I can personally handle your reservation.

Warm Regards,
Leo G.
Director Of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Dream Midtown

Address: 210 West 55th Street, New York City, NY 10019 (Formerly Dream New York)
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#34 Green Hotel in New York City
#127 Business Hotel in New York City
#147 Luxury Hotel in New York City
#193 Romantic Hotel in New York City
#200 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dream Midtown 4*
Number of rooms: 220
Official Description (provided by the hotel):
A haute couture hotel created via the vision of hotel entrepreneur Vikram Chatwal. Dream's luxuriously appointed guest rooms are whimsically modern and adorned with the latest in technological delights. ... more   less 
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Also Known As:
Dream New York Hotel New York City
Dream Hotel New York City
Dream New York City
Dream Hotel Nyc

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