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Dream New York: Traveler Reviews

4.0 of 5
210 West 55th Street, New York City, NY 10019 (Manhattan)
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Hotel amenities
Dream New York
Ranked #289 of 432 hotels in New York City
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861 reviews from our community

Traveler rating
    180
    344
    156
    93
    88
See reviews for
Families
67
 
Couples
295
 
Solo
67
 
Business
166
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Traverse City, Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Noisy rooms, a little worn”
3 of 5 stars Reviewed November 19, 2012

The positives: great location, hip vibe, nice rooftop bar, comfy beds. The negatives: it feels a bit worn, slow elevators, the shower had mold, and very noisy doors. I did not think you got enough bang for your buck.

Room Tip: Ask for a room AWAY from the elevator!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by nancy072260 for New York City
Ask nancy072260 about Dream New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dream_NewY0rk, Director at Dream New York, responded to this review
November 21, 2012
Dear Nancy,
Thank you for taking the time to write about your recent stay. I can't apologize enough for not providing you a restful night which is any hotel's primary purpose. It’s simply unacceptable that we missed the opportunity to apologize, move you to one of the many quiet parts of the hotel and avoid this entire scenario. I can assure you that I will personally look into why we failed you.
With reference to the room conditions we have a very aggressive preventative maintenance program in place where we make sure that all of our guestrooms are in great working order and uphold the standards of Dream Hotels. We apologize that we didn’t quite get to your room prior to your stay. We also have some soft renovations planned for the following year with some wonderful changes and updates to look forward to.
I truly hope that you will give us another opportunity to host you at the Dream. Please reach out to me personally and I will ensure that your next experience is far different from your last.

Best regards,
Varun Malik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Just right!”
5 of 5 stars Reviewed November 16, 2012

Had a great experience at the Dream. Staff friendly and professional, rooms spotless, location ideal (so easy to go for an early morning run in Central Park), bars and restaurants on site good and reasonable for New York, and even got a room upgrade which made an already competitive rate even better. It would take me a lot to want to stay anywhere else in NYC - as Goldilocks would say - just right!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alastair G about Dream New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Excellent service during Hurricane Sandy”
5 of 5 stars Reviewed November 11, 2012

I tried very hard to escape Manhattan before hurricane Sandy hit the city but could not get out in time. So I made the decision to find a hotel in midtown because I felt that they had a good chance of having power through the storm. We took a car service on Monday (the day the storm started to roll ashore) to the hotel early and had to wait for a few hours for the suite to be cleaned. That was alright with me because I knew that the hotel would be short staffed and any of the people who stayed or came to work would be a blessing. It was worth the wait. Barbara helped us at the front desk and was very kind and helpful. We continued to say hello and joke with her throughout the next three days about the storm and situation there. Our power did stay on, and Barbara worked around the clock to keep the hotel open and running while not being able to go home herself. The restaurant downstairs also stayed open throughout the stay and with some patience we ate and drank well every night. I am glad I weathered the storm here at Dream, very happy with the service!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hanzlander66 about Dream New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffield, Connecticut
1 review
1 helpful vote 1 helpful vote
“LOVED IT!”
5 of 5 stars Reviewed November 10, 2012

Stayed with the Dream for business and at first was nervous about not be able to sleep at night since the hotel is known for there night life (lounges/bars), but the front desk staff were VERY HELPFUL in finding me a quiet room. The room was very clean and the bed was super comfy..The best part about this place is you dont even have to leave the hotel to enjoy nyc nightlife...Ava is the phenthouse lounge which has magnificent views of time square and the lobby bar is a great place to unwind after a busy day of meetings....Will def. be coming back to the Dream next time I come to NY

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
Ask Joe B about Dream New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
“A dream come true”
5 of 5 stars Reviewed November 5, 2012

My wife and I are seniors and it was our first trip to New York, we stayed at The Dream Hotel, our experience was a wonderful surprise, great rooms, wonderful service, helpful staff, and close to everything, we would stay there again without hesitation.

Room Tip: Get the lower level rooms we were advised about this by the staff, because there is a night club on...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask douglasKingshott about Dream New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dream New York

Also Known As:
Dream New York Hotel New York City
Dream New York Hotel
Dream Hotel New York City
Dream New York City
Dream Hotel New York
Dream Hotel
Dream Hotel Nyc
Dream Hotel Ny
Address: 210 West 55th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#139 Luxury Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A haute couture hotel created via the vision of hotel entrepreneur Vikram Chatwal. Dream's luxuriously appointed guest rooms are whimsically modern and adorned with the latest in technological delights. ... more   less 
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