I don't know what happened in three years, but I am very disappointed in my stay. I traveled with my pets and had to BEG them to bring up water bowels, extra towels and soap. The coffee wasn't pressed Illy anymore and it was watered down when I ordered room service. They tried to over charge me at check out too...YUCK!! Apologizing quickly and then correcting the bill....Luxury? I don't think so. Next time I'm staying somewhere else....This is not Fairmont standards...I got better service at the Fairmont in KENYA, AFRICA.
- Official Description (provided by the hotel):
- The Plaza continues its heritage of defining luxury with a newly renovated 282 room hotel designed to meet the highest and most demanding of standards. Discerning. Attentive. Discreet. Our luxury hotel in New York City offers its guests every indulgence and caters to every whim. Thoughtfully integrated in every room is a iPad that has been designed specifically for The Plaza guest to control room ambience, as well as to provide access to a vast array of concierge services. Guests have access to The Plaza's top of the line, ultra-luxury automobile, the BMW 7 Series, to explore New York City. Unmatched hotel services and amenities, enhanced by today's foremost technology, truly create a luxury experience nothing short of extraordinary. ... more less
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- Also Known As:
- Plaza New York City
- Plaza Hotel New York City