My sister in law, bother in law and their 18 month old baby stayed here for our wedding this past weekend and picked up bed bugs. As the other reviews said the rooms were small, but seemed clean and fine. But soon my brother in law noticed bites which got progressively worse. I refrained from posting the photos of the bites...
My family has since gone home and has tried to contact the hotel and no one will call them back. As disturbing as bed bugs are, they can happen anywhere. The most infuriating thing is that no one will call my family back to answer their complaint or offer compensation.Conveniently the manager is always unavailable. Clearly they are hiding and that is disgusting. Azure, expect a visit from my husband this week and we are filing a complaint with the city.
- Official Description (provided by the hotel):
- Looking for a hotel near Downtown Manhattan? The Hotel Azure, a SoHo Boutique Hotel is located in close proximity to Downtown Manhattan. Downtown Manhattan holds some of the world's best shopping and largest businesses. When visiting Downtown Manhattan, make the Hotel Azure, a SoHo Boutique Hotel your choice for lodging. ... more less
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- Also Known As:
- Azure Hotel New York City