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“It's clean, small and has a good location” 3 of 5 stars
Review of Holiday Inn NYC - Manhattan 6th Avenue - Chelsea

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Holiday Inn NYC - Manhattan 6th Avenue - Chelsea
3.5 of 5 Hotel   |   125 West 26th Street, New York City, NY 10001 (Chelsea)   |  
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Ranked #300 of 464 Hotels in New York City
Clearwater, Florida
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“It's clean, small and has a good location”
3 of 5 stars Reviewed November 4, 2013

This is not an amazing hotel by any means. But, it's in a great location, our room was clean and the staff was friendly.

Cons: Lobby doesn't start serving coffee until 7am. Really??? It's NYC?! I had to walk to get some every morning because the room supplied coffee is undrinkable. Elevators are SO slow! You have to pack into them in fear of not getting another for several minutes.

Room Tip: Be sure you ask for a King or they will put you in a room with 2 doubles. They tried with us after...
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Holiday Inn NYC - Manhattan 6th Avenue - Chelsea, responded to this review, November 8, 2013
Hi SLCGirl22 - Thank you for your feedback regarding your recent stay! We are always looking to create great guest experiences, and we are thrilled you noticed the friendliness of our Team!

Our on-site full restaurant, Prime Cafe, opens at 7AM. They serve breakfast, lunch, dinner and room service. I apologize that the coffee was not available prior to this time.

We hope to see you again when you are in the Chelsea neighborhood!
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881 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Washington DC, District of Columbia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 3, 2013

The location is great. You can walk to Times Square, Madison Square Garden, and the Empire State Building. There are several subway stations within a 5 minute walk. There are plenty of restaurants in the area. You are in a great area if you base your selection solely on location.

The hotel is clean but it is not upscale. The rooms are VERY small. You do not have space to walk around. The elevators are old and very slow. The hallways are aged but still clean. The staff was very friendly and helpful.

My only issue is the price. At over $250 a night, you would be better served finding another hotel. The price is just not worth the size of the room and age of the hotel. Again, the location is excellent and it is very clean.

  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Holiday Inn NYC - Manhattan 6th Avenue - Chelsea, responded to this review, November 8, 2013
Hi 333CR - thank you for sharing your experience at our hotel with the world. We are happy that you were able to take advantage of our convenient location to many of New York City's attractions! I hope our in-house concierge Team took good care of you!

We hope we have the chance to welcome you back the next time you are in our Chelsea neighborhood!
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Shropshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

My wife, my 11 year old daughter and I have just returned home from this very nice hotel and would recommend it to anyone who just wants a very well positioned hotel to enable you to get out and explore this great city.
We had a room on the 23rd floor facing the Empire State Building which was fantastic. The room was small but we knew to expect that, but more importantly it had everything we needed (apart from an in-room safe, however there are some very small safes available at the front desk) and was clean and tidy. The front desk staff were helpful and friendly and were only too pleased to help with anything you needed.
Breakfast, which was included in our package was simple but sufficient and opened at 7am allowing you an early start if you wish.
When we re.turn to New York we would certainly consider this hotel again

Stayed October 2013, traveled with family
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Cottonwood Heights, Utah
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 1, 2013

This was my fourth visit in four months. I thought I liked this property until last night. When going up the elevator to my room, an underage prostitute and her pimp were negotiating her services and prices with the john. To my horror, they got off on my floor and were directly across from my room. I immediately called security. They did nothing. I called back in ten minutes. They did nothing. I reported the incident to Nicole at the front desk in the morning. She assured me management would contact me. They did not. Upon returning to my room this evening -- I was confronted by the goons in the room across from me AGAIN. My key card didn't work and I had to flee to the lobby for safety. I AGAIN told them what had transpired and had security escort me to my room. The goons came out of their room AGAIN to confront me but left when they saw I was with security.

I have secured a room at the Hilton across the street for the remainder of my business trip

Management does not provide a safe environment and does not address security issues. Do not stay at this property.

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Holiday Inn NYC - Manhattan 6th Avenue - Chelsea, responded to this review, November 4, 2013
Hi HotSpringsLover58 - Thank you for your feedback regarding your stay with us last week. As discussed over the phone this morning, as well as your discussions with our Front Desk Supervisor last week, we do take your comments quite seriously. Keeping in mind the night this supposed situation happened was Halloween, and keeping in mind the expressiveness of New York City's citizens, we did not feel there was an immediate danger posed to you while at our hotel. We had security patroling your floor several times, and found nothing to be alarmed about. You then proceeded to antagonize this guest by slipping a note under his door, which further escalated the situation.

I am sorry that our hotel's security did not meet your standards, and hope you were able to find suitable accommodations for the remainder of your stay.

Thank you.
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Hong Kong, China
Level Contributor
121 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed November 1, 2013

The Holiday inn on 6th avenue / Manhattan is located in a fairly good area. You have 2 car rental firms close by, you have the subway 100 meters away, grocery shop 50 meters away and if you would like to walk down towards the end and Ground Zero you can. It will take you about 1,5 hours if you do not stop in any store. The hotel it self is a small, but 25 storage, hotel. Only 2 elevators serves all rooms so be prepared to wait for it. Service is ok even though we did not have the best experience when we checked in. I am a gold member on IHG so I received an upgrade. But, honestly, if the room I got is an upgrade then I guess the other rooms are not bigger than closets?? Bathroom very small and only one very small bottle of shampoo for 3 people. Room has TV but NO safe.

Room Tip: If you can, then pick a room high up for some good view. You should be higher than 20th floor
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Holiday Inn NYC - Manhattan 6th Avenue - Chelsea, responded to this review, November 4, 2013
Hi Michael W - Thank you for sharing your experience regarding your recent stay with us! We are thrilled that you noticed our central and convenient location, and are happy to see that you enjoyed the nice walk downtown. Please feel free to reach out to me directly at gm@hi-nyc.com the next time you are in the Chelsea neighborhood. I would be glad to personally handle your reservations.

Thank you again!
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Nairobi, Kenya
Level Contributor
471 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
4 of 5 stars Reviewed November 1, 2013

No - the rooms are not big. What to expect? But its well located. Concierge suggested dinner across the street at TreDici - good choice!
CheckIn staff brilliantly happy. Concierge service quicker than the lightning.
Good bed to sleep in. And i can not complain about the elevators as others do... waited 30 secs max.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 29, 2013 via mobile

A great location close to shopping, ten min walk to Times Sq. My wife and I stayed first night in a hotel next to Central Park. It felt far from action. This is a hotel who wants to feel all the action in the town, and relatively quiet. Breakfast is included - not a standard in NYC. Yes, reviews are correct, rooms are small, and breakfast area is cramped in the mornings, but come on, let's be fair, there is sausage, egg, waffles, toasted bread. Felt almost like full english breakfast. And rooms? Clean, tidy, and quiet. Yes, small. But how long do you intend to stay indoors while all action is at your doorstep from this great vfm hotel.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn NYC - Manhattan 6th Avenue - Chelsea

Address: 125 West 26th Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#204 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn NYC - Manhattan 6th Avenue - Chelsea 3.5*
Number of rooms: 226
Official Description (provided by the hotel):
Sitting on the cusp of trendy Chelsea and the picturesque Flatiron District Enjoy comfort at the newly renovated Holiday Inn Manhattan 6th-Ave Chelsea. Located in the heart of the Chelsea neighborhood, we are close enough to the action of the Big Apple, yet secluded enough to enjoy a quiet night's sleep. Attractions such as Times Square, Empire State Building, Flatiron Building, Chelsea Market, Herald Square and Macy's, Madison Square Garden, Broadway, and the Fashion Institute of Technology are within reach. Whatever your reason for coming to New York City, let us provide an experience you will never forget. Families and Corporate travelers alike will feel at home in our newly renovated lobby and restaurant space. Hotel amenities include a full-service restaurant and lounge, Prime Cafe, a 24-hour Business Center, 24-hour Fitness Center and complimentary high-speed Internet access. Want to stay in? Take advantage of our convenient room service. Feeling adventurous? Our on-site concierge is happy to secure sightseeing tour tickets, Broadway theatre tickets, shopping coupons and discounts, and even helicopter tours! ... more   less 
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Also Known As:
Holiday Inn Nyc - Manhattan 6th Avenue Hotel New York City
Holiday Inn New York City
New York City Holiday Inn

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