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“Great location and really comfy” 5 of 5 stars
Review of Comfort Inn Times Square South

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Comfort Inn Times Square South
3.0 of 5 Hotel   |   305 W 39th St, (39th St and 8th Ave), New York City, NY 10018 (Midtown)   |  
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Ranked #231 of 464 Hotels in New York City
guildford
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
“Great location and really comfy”
5 of 5 stars Reviewed December 20, 2013

This hotel is clean yes the rooms are a little compact but the beds are so comfy ,the room breakfast is served in is a bit small but lots of choice toast,fruit,yoghurt cereals etc good start to the day !
Not seen many staff but the ones we have been helpful and nice.
We are on 9th a little street noise but nothing to stop u sleeping

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review, December 21, 2013
Dear guildfordnomes79,

Thank you for sharing your pleasant review with us! We are glad that you had a memorable stay and found us nearby to the wonderful attractions that Times Square has to offer. It is rewarding to hear your compliments about our breakfast! We hope to have the opportunity to welcome you back and once again in the near future. Safe travels!

Haooy Holidays! ,

Susana McCoon
Front Office Manager
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677 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
Plano, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 18, 2013

location is a killer, right on time square and other stuff. hospitality staffs and OK breakfast, the room was way too tiny with almost no space to move around the bed, they server scrambled eggs, english muffin, some fruit, milk, coffee and other minimum at breakfast at basement no bigger than a one-car garage.

like i said, location is good, not sure about others. bonus for the ladies, there is a chippendale bar right next to the hotel.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review, December 21, 2013
Dear fredfredster,

I am so glad to learn that you were able to fully enjoy your stay and that our staff inspired a memorable stay. Our entire staff is dedicated in exceeding our guest expectations. We sincerely hope we have the pleasure of welcoming you again in the near future!

Warm regards,

Susana McCoon
Front Office Manager
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Portland, Texas
1 review
5 of 5 stars Reviewed December 17, 2013

My husband and I took our first trip to New York two weeks ago, and because of the most wonderful staff ever, it was our best trip we have ever taken. Stefano, Shivanna, Susana, Leo, and two other girls at the front desk are all polite,courteous, helpful and always welcome you with a smile. Housekeeping-ask and you shall receive! We cannot say enough nice things about the amazing staff. The location is great, within walking distance to so many things. You are truly right in the heart of Times Square. The rooms are small, but you do not spend that much time in them. We did not try the breakfast, always ate out. Stefano, thank you so much for making our first night in New York so special! Thank you, Thank you all Would stay here again in a New York minute!!! Hope to see you all soon.

Room Tip: the rooms with double beds are bigger
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review, December 21, 2013
Dear Kathleen D,

We thank you dearly for sharing your fantastic review about your stay. We are very pleased that our ideal location was to your liking and that we were close to your areas of interest. We are happy to hear that you were able to indulge with our service and amenities. We enjoy creating special moments and endless memories so that your stay is always special and unique. Your wonderful compliments about our hotel, service excellence and professional staff are greatly appreciated. We would all be honored to welcome you back and create another wonderful experience here at the Comfort Inn Times Square!

Warm wishes,

Susana McCoon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2013

My name is Mary Benvenuto and I work as an accompanying guide for Frenzy Tours. I often travel from Montreal to New York City and I stay at this hotel. I must say that this hotel's location is perfect. It is very close to Times Square, Broadway, Macy's, 34th street, the subway and walking distance to all other New York City's main attractions. The rooms are clean and the beds are comfortable. The breakfast is very good, with hot and cold choices. The front desk staff members are welcoming and always helpful. Cheryl is just amazing! She is polite, courteous, professional, pleasant, sweet and fulfills all requests with a smile. As a group leader I can only say that it is a pleasure to work with this hotel. I recommend this hotel to everyone who is visiting the Big Apple.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review, December 17, 2013
Dear Marybenvenuto,

Thank you for your high praise and recommendation. I am thrilled that enjoyed your NYC visit and the hotel and its services met your expectations.

We hope we have another occasion to welcome you both back in the future. Please do not hesitate if I can be of any assistance now or in the future.

Kind regards,

Susana McCoon
Front Office Manager
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New Jersey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 16, 2013

We stayed just one night as a last minute trip, meeting up w friends from Montana for dinner. Glad we chose this Comfort Inn. The Staff was Great and the location was perfect. We had a wicked great time in NYC. Plan on returning to the city and will definitely stay at this hotel again. Leo who checked us in was wonderful. He goes the extra mile to welcome you and make sure all is perfect. Check out was a breeze with Shivanna and Susana. They checked our bags so we could go venture to breakfast w/out dragging our bags w/ us before departing the great city. The location is perfect but the staff made this stay wonderful. Keep up the great work and we will see you again soon.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review, December 17, 2013
Dear carlee2266,

Wow - thank you so much for the very detailed review. We appreciate, and take all of our guests' feedback extremely seriously, but we consider ourselves especially fortunate to be reviewed by an obviously seasoned traveler. On behalf of my entire team, we look forward to serving your future travel needs! Safe travels!

Best wishes,

Susana McCoon
Front Office Manager
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London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2013

Stayed one night in this hotel in November and was really pleasantly surprised. We booked last minute as we had been staying in NJ but were planning to see a show in the evening and had a tour early the next morning. The location is absolutely brilliant, no more than a few minutes walk from Times Square. Check in took a bit longer than we expected, they had a bit of trouble finding our booking and the girl behind the desk starting saying expedia had overbooked. Things were quickly handled by a manager and we were given the keys to the room. The room was very small, but completely adequate, we had two doubles beds, decent bathroom, tv, kettle, basically all that you need!

We didn't really spend any time in the room but it provided a great base to go exploring, staff were very helpful and offered to store our bags the following morning whilst we went on our tour. Breakfast was fine, small room but had continental breakfast along with croissants and some hot food. The main attraction seemed to be the waffle maker (manned by a member of staff) - didn't get a chance to try it but they seems very popular!

Overall, it was a great stay, the location along with the comfortable rooms at a decent price made it a steal!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review, December 17, 2013
Dear Jenefaerian,

We thank you dearly for sharing your fantastic review about your stay. We are very pleased that our ideal location was to your liking and that we were close to your areas of interest. We are happy to hear that you were able to indulge with our service and amenities. We enjoy creating special moments and endless memories so that your stay is always special and unique. Your wonderful compliments about our hotel, service excellence and professional staff are greatly appreciated. We would all be honored to welcome you back and create another wonderful experience here at the Comfort Inn Times Square!

Happy Holidays!

Susana McCoon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cypress, Texas
Top Contributor
111 reviews 111 reviews
51 hotel reviews
Reviews in 54 cities Reviews in 54 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 15, 2013 via mobile

Great location near Times Square and Macy's. The staff are caring and kind - made sure we were comfortable. The bed and pillows are wonderful with a choice of soft or firm pillows. Well appointed room. Breakfast had hot eggs & sausage with all the regular items.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review, December 17, 2013
Dear Bridgenutt ,

Thank you very much for your amazing comments, I will be sure to share them with the team. It is always pleasure to hear that our guests have the opportunity to enjoy all that we have to offer as we consistently strive to exceed expectations. Upon your next visit to NYC, I hope that we have the opportunity to welcome you back to the Comfort Inn Times Square South!

Warm wishes,

Susana McCoon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Times Square South

Address: 305 W 39th St, (39th St and 8th Ave), New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#187 Romantic Hotel in New York City
#224 Business Hotel in New York City
#234 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Comfort Inn Times Square South 3*
Number of rooms: 78
Official Description (provided by the hotel):
Free WiFi and hot breakfast. Comfort Inn Times Square South is conveniently situated in the heart of Manhattan. Our ideal location allows you to easily reach hundreds of area businesses and attractions. The Broadway Theater District, Times Square, Madison Square Garden arena, the Empire State Building and the Rockefeller Center are all within walking distance from this New York, NY hotel.Each of our 100 percent non-smoking guest rooms feature modern decor and upscale amenities, like flat-panel, televisions, pillow-top mattresses, coffee makers, spacious work desks, hair dryers, irons and ironing boards. ... more   less 
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Also Known As:
Comfort Inn Times Square South Hotel New York City
Times Square Comfort Inn
Comfort Inn New York City
New York City Comfort Inn

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