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“Greatest Anniversary” 5 of 5 stars
Review of Empire Hotel

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Empire Hotel
4.0 of 5 Hotel   |   44 West 63rd Street, New York City, NY 10023 (Manhattan)   |  
Hotel amenities
Ranked #268 of 446 hotels in New York City
1 review
“Greatest Anniversary”
5 of 5 stars Reviewed June 21, 2013 via mobile

Our first time in New York from Wisconsin. A friend who's son attends Columbia University recommended this hotel. WOW, it was perfect, with a great room and even better staff. It is centrally located at Lincoln Center which made it a convenient walk of Subway ride to Soho, Central Park, Time Square and the 9/11 Memorial. We travel a lot but i have never written a review. THANK YOU Empire Hotel for such a great experience. We are returning with or kids in the fall and would not consider staying anywhere else.
Doug, Wisconsin.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, Manager at Empire Hotel, responded to this review, June 22, 2013
Dear Djorndt,

First and foremost, let me take a second to Thank You for both spending your first trip to New York and your anniversary at The Empire Hotel. It was a pleasure to have you with us. I am sure you did a lot of research before traveling for such a special occasion and I am thrilled your stay was a great one! I will be sure to share your review with our staff. They love to hear positive feedback from our guests. . If you ever need a contact at The Empire, do not hesitate to reach me directly at gm@empirehotelnyc.com. Thank you for staying with us and I look forward to welcoming you back the next time you are in New York.

Sincerely,

Joseph Rauer
Assistant General Manager
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palo Alto, California
1 review
5 of 5 stars Reviewed June 21, 2013

All the services were great!! Atmosphere was awesome! Yuri, and the front desk staff were always great!! Andrea, in the lobby bar was terrific, she was very helpful and informative, with a great disposition! Terrific location, made for a nice trip!!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, Manager at Empire Hotel, responded to this review, June 22, 2013
Dear Tony K,

Thank you for posting a review from your most recent stay at The Empire Hotel. It’s awesome to see that our Front Desk, Concierge and Lobby Bar staff made the difference! I hope that you do have a chance to come back soon and visit our Pool Deck. It has amazing views and we offer some great seasonal food and beverage options. Thank you for staying with us and I look forward to welcoming you back to The Empire Hotel.

Regards,

Joseph Rauer
Assistant General Manager
gm@empirehotelnyc.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed June 18, 2013

I had a wonderful weekend with my mom at the Empire Hotel! Besides the cool and trendy atmosphere, the staff blew my mind. I've never been anywhere where they were so accommodating! Lorena at the front desk first helped us out and was so sweet and helpful! We were supposed to check in at 3pm and she got us in right at 10am no problem- talk about the best thing ever after a six hour flight and all you want is a relaxing hot shower! The rooms were beautiful, clean and had very cozy beds! Gabriel, the Food and Beverage Manager was quite the gem too! He took time to sit with my mom and I and get to know us which was really sweet! He bought us a coconut mojito which I also highly recommend trying- very tasty! Do yourself a favor and stay here, you'll be so happy you did! Besides the great rooms, service and prime location you'll also find great shopping and restaurants! Enjoy!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 18, 2013

Thoroughly enjoyed our stay at the Empire Hotel. It has a convenient location to Central Park and a wide range of other activities. However, I never give a 5 star rating to any lodging facility that charges for internet access. They charge both for in your room internet service or for in the lobby area service. You can get free internet service up on the pool deck; however, be warned to get to the pool patio you need to ride the elevator to the 11th floor and then climb two full flights of stairs. Bathroom sink design is cute but creates limited space between the bottom of the faucet and the sink. Design flaw also with the shower, downward spout but no closing door and regularly splashes water onto the floor of the bathroom (and we only received a floor mat once out of the three days we were there), Clean room, probably bigger than typical NYC hotel room. Would definitely come back again at the inexpensive (for NYC) rate I obtained.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, Manager at Empire Hotel, responded to this review, June 22, 2013
Dear StarVoyage,

Thank you for posting a review from your recent stay at The Empire Hotel on Trip Advisor. It's great that a Trip Advisor Senior Contributor (such as yourself) had a positive experience at our hotel. Although we do charge for internet access in our rooms, please note it is always complimentary in the lobby, Lobby Bar and mezzanine areas of the hotel. Perhaps the next time you visit, you will have an opportunity to enjoy the Pool Deck. It is now open for the Summer and is the perfect place to catch some rays and enjoy a refreshing cocktail!

Regards,

Joseph Rauer
Assistant General Manager
gm@empirehotelnyc.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
1 review
5 of 5 stars Reviewed June 18, 2013

Had a great time. Staff was good, location was excellent, room was nice and clean. What else can I ask for? (I was surprised that a coffee cost money but I hear that all hotels these days, charge.) :(

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mineola, NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 17, 2013

My sister and I stayed overnight to make it to an early morning show. Had never heard about this hotel but it was close to where we had to go in the a.m.
Beautiful, cozy, inviting lobby bar/café. Front desk extremely nice and helpful. Got a complimentary bottle of champagne and an upgraded room because we had gotten there so late and were really tired from the commute :)
The room was very clean, felt clean - even walking barefoot on the carpet didn't feel creepy as most hotels do. Best shampoo and shower gel !! Only thing is lighting. If you're putting on makeup, lighting is not good.
Bed was the best. OMG... the best night sleep. Best mattress and blankets. We both slept like babies.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, Manager at Empire Hotel, responded to this review, June 22, 2013
Dear nanlyneti,

Thank you for the great comments in your review on Trip Advisor. I am thrilled you enjoyed the cleanliness and comfort of your room and all of the amenities and outlets of our hotel met your expectations. I agree on your comments on our beds. It is really hard to get up in the morning as they are so comfortable! I am glad your first stay was such a success and hope to see you again and again. If you ever need a contact at The Empire, I can be reached at gm@empirehotelnyc.com.

Sincerely,

Joseph Rauer
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 16, 2013

Stayed at The Empire for a birthday celebration that included the ballet at Lincoln Center. The staff was wonderful. We checked in early and it went very smoothly, Housekeeping extremely quick to respond to requests for additional towels, glasses, etc. Room decor was lovey and beds were very comfortable. Cocktails and lunch at The Chowder House was a wonderful experience. Friendly staff and bright casual atmosphere. Overall, the hotel was great.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, Manager at Empire Hotel, responded to this review, June 17, 2013
Dear LongIslandRose,

Thank you for the great comments in your review on Trip Advisor. I am thrilled you enjoyed the comfort of your room and all of the amenities and outlets of our hotel met your expectations.It is great to hear that The Empire Hotel was part of a memorable birthday celebration for you. I will be sure to share your review with our team. We hope to welcome you back soon as the summer season is the perfect time to enjoy the Upper West Side, Central Park, Lincoln Center and our Pool Deck!


Sincerely,

Joseph Rauer
Assistant General Manager
gm@empirehotelnyc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Empire Hotel

Also Known As:
Empire Hotel New York
Address: 44 West 63rd Street, New York City, NY 10023
Location: United States > New York > New York City > Manhattan , Upper West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#137 Luxury Hotel in New York City
#185 Business Hotel in New York City
#212 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Empire Hotel 4*
Official Description (provided by the hotel):
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 422 deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 
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