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Hilton Garden Inn Chelsea: Traveler Reviews


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Traveler Reviews

96% Recommend
4.5 of 5 stars 180 reviews
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[ Date ] [ Rating ]
Great Business Hotel Choice

Hilton Garden Inn Chelsea

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5 of 5 stars
MarketTravel 3 contributions
Boston MA
Feb 6, 2008 | Trip type: Business, Solo travel

Great new clean hotel on northern border of Chelsea - convenient to Penn Station and all midtown Manhattan. Lobby is very nice and staff extremely attentive. Rooms are typical of New York in terms of size, but lovely. I had a King Size bed, desk, flat screen tv, fridge and microwave. Free wireless and hi speed internet in room is a major plus. Hotel does have a restaurant that serves breakfast. I did not try, as Whole Foods is 2 blocks away.

I will definitely stay again due to location and cleanliness. Nice hotel choice for the business traveler.

  • Liked — room
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since March 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very nice Hotel

Hilton Garden Inn Chelsea

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3 of 5 stars
jangokev 5 contributions
Exeter, Devon
Feb 4, 2008 | Trip type: Solo travel

I had a very nice stay here it is 15 minutes walk from time square
5 minutes from empire state building.

Sometimes the staff were a bit unsure what they were doing as they tried to get me to leave a day early and were unsure about credit cards etc.

The only problem with my room was the constant noise of the air con system down the hall which was on all day and night and was very loud.

Overall this is a very nice hotel with big tv, very very comfy bed.
Its also great that the rooms have a fridge and a microwave.

  • Liked — The bed and that the hotel very clean.
  • Disliked — The air con noise all day and night.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Other
  • Traveled with Solo traveller
  • Age group 25-34
  • Member since September 16, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A Perfect Stay

Hilton Garden Inn Chelsea

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4 of 5 stars
PhillyTraveler19147 1 contribution
Philadelphia
Jan 28, 2008 | Trip type: Couples

Needing a quick weekend getaway from Philly - we decided on NYC and I chose the Hilton Gardens, based on the reviews here ... I was NOT disappointed! The location was great for us, since all of our destinations were below 28th Street - so being able to walk a few blocks from Penn Station to the hotel saved us cab fare and also placed us on the 'right' side of the island.

(i.e. if you're going to be spending most of your time uptown, it's still a good location but you might be able to find something closer)

The hotel had a seamless check in - and the one complaint listed below (slow elevators) was NOT an issue at all for us the entire weekend. The rooms are comfortable - space to move around a bit with a nice size bathroom and a sweet HD flatscreen tv with a huge selection of channels to chose from - even a microwave and fridge are located in the room, so you can swing by any bodega and get a few things to help u cut costs on those late night snacks etc.

The one minor issue was the heating system - each room has a unit and it worked great - so much so that we set it to auto and kept the room at 70 (it went down to 20 degrees at night) ... the problem was that once the room reached 70, the unit would shut off and then the breeze from outside would trickle in through the now-off unit, which would slowly chill the room, and set off the unit to heat it up again.

Again - a minor thing but one that might be annoying to those a bit more sensitive to temperatures.

I strongly recommend this hotel - a great space for 2 people exploring the city...

  • Liked — the location, the rate and the cleanliness
  • Disliked — nothing
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay January 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway
  • I do not recommend this hotel for Girlfriend getaway, Great pool scene, Families with young children
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
All Around Great Hotel

Hilton Garden Inn Chelsea

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5 of 5 stars
NJ_Travelers 35 contributions
Clinton, NJ
Jan 22, 2008 | Trip type: Business, Couples

I booked the Hilton Garden Inn based on reviews and because it was a hhonors reward stay.

The entire staff was very helpful when checking in and during our entire stay. From the front desk to breakfast, everyone greeted us with a smile and was more than eager to help. They even hooked us up with a great view of the Empire State Building (room 1907).

The rooms are big enough and very clean. There is full cable TV, not just a few channels and HBO. This along with a refrigerator, microwave and free Internet means they provide you with just about everything you need. The bathrooms were clean and provided a place to hang and store our personal items.

The location is very good, although there is not much in the immediate area. Within a few blocks there are great restaurants, and you are only a short taxi ride away from just about anywhere you might want to go in Manhattan. It is also within walking distance to the art galleries of Chelsea which are a fun activity to do on a weekend afternoon.

  • Liked — Staff and cleanliness of room.
  • Disliked — Breakfast a little overpriced, not much else on the block that the hotel is on
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay January 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 28, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping, Spa, Sporting event, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic Hilton in NYC

Hilton Garden Inn Chelsea

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5 of 5 stars
jgalis 3 contributions
dallas, texas
Jan 22, 2008 | Trip type: Business

Dave: January 18, 2008
Reviewer: Guest, Dallas, TX
If you're looking for a great, reasonably priced hotel in the heart of the city, THIS IS IT! Very comparably priced to other local hotels in the Chelsea area but 100 times better! A brand new hotel that offers workout facility, free WiFi, HD TV's, comfortable beds/pillows, great restaurant, 24hour pantry, microwave and fridge and even warm cookies in the evening! It's a 24 floor building, so you can get great views and it's very well insulated so street noise is not an issue. The staff was friendly and helpful, and this place was just awesome! You're within a 15min walk to Times Square, 5 mins to Madison Square Garden and close to many places to eat/drink. You're halfway between Central Park and the Finacial District, so you have easy access to trains/buses. I was staying at another hotel 1 block away that had NONE of these amenities, and this Hilton was only $50 more - and well worth it! You can't miss the facade on this hotel, it sticks out like a sore thumb in the neighborhood (in a good way!), but what a find! You'll have no regrets staying here!

  • Liked — convenience and comfort
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since January 22, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hilton Garden Inn Chelsea Also Known As

Address: 121 West 28th Street, New York City, NY 10001