Two of us stayed at the hotel for nearly a week. From check in to departure, it was a great experience. The hotel is extremely well run and manages to obtain a boutique feeling despite its size of 140 rooms. Unlike other boutique hotels I have stayed in in NY all of the staff - and I mean all - were extremely helpful and friendly. In particular the girls on the front desk were wonderful. Their restaurant recommendations were always spot - on, and nothing we asked for was too much trouble.
The rooms are of a very high standard- with views which is unusual for New York. The bed was very comfortable and the bedding and pillows first class. The bathroom was well thought through with high quality toiletries and a great shower.
Off the lobby is the attractive lounge area where you can while away time next to the fire or sit out on the terrace. The hotel restaurant is first class too.
This hotel will be my first choice next time in NY.