This hotel was recommended to my by the conceirge at the Crosby Street because Crosby was full. Terrible mistake. There is a private party space on the second floor. My room was on the third. Checking in at 11 p.m. on a Wednesday night, the loud music and heavy cigarette smoke were already filling my $525 room. I called the front desk to complain. They said there were no other rooms available and not to worry-- the "private event" on the second floor would be over by 2 a.m. The ipod docking station did not work with my iphone, so I couldn't use my white noise app to try to drown out the pounding. It wouldn't have helped anyway because the whole room was shaking with every beat of the bass. I was all ready to have a frank discussion with the front desk upon checkout when they asked, "How was your stay?" but they didn't even ask. I was so tired and cranky and glad to be leaving, I didn't even bother trying to complain again. Clearly, this hotel is not interested in business travelers and could not have cared less that my stay was miserable. It's an unusual business model for the "hospitality" industry, but it must be working for them--all the rooms had "Privacy Please" signs on them when I left at 8 a.m.
I needed to print some documents before work. No business center here...closest is a FedEx store about 5 blocks north. But don't try to take a cab because there are none---at least not at 8 a.m. The doorman stood cluelessly in the street staring into the empty street when I asked him to get me a taxi. Eventually, I just walked.
I did not give the place one star because, setting aside everything, it is clean and "comfortable." No ick factor---other than the thick and disgusting cigarette smoke which had largely dissipated by morning. Being able to open the window helped with that. I wish they had spent some time and money on sound insulation instead of focusing on making the brass fixtures look old. I am sure I would have appreciated the charm and vintage feel more if I had gotten more than a couple hours' sleep.