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“Great Location - Great Value” 4 of 5 stars
Review of Hilton Garden Inn New York/Tribeca

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Hilton Garden Inn New York/Tribeca
3.5 of 5 Hotel   |   39 Avenue of the Americas, New York City, NY 10013   |  
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Ranked #132 of 446 hotels in New York City
Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great Location - Great Value”
4 of 5 stars Reviewed August 15, 2013

This hotel is ideally situated, walk to SOHO, Ground Zero, Little Italy, Chinatown. Subway access to anywhere on all lines.

Hotel was clean and quiet. On-site restaurant was good.

Really enjoyed this hotel.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSLI155019, Manager at Hilton Garden Inn New York/Tribeca, responded to this review, August 16, 2013
Hello and thank you for sharing your feedback on your recent stay with us. I am happy to see that our location met your expectations for your stay. Tribeca is a great part of town and offers plenty to do for everyone. We hope to have you back as our valued guest shortly.

Regards,

Matt Slippoy
Assistant General Manager
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689 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2013 via mobile

Very happy during the stay!
Only negative comment is that the AC was very loud but worked and the elevator is slow to be a 5 floor hotel!
Room a bit smallish if you have big suitcases and 4 adults!
Nice staff!!
Good service!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSLI155019, Manager at Hilton Garden Inn New York/Tribeca, responded to this review, August 15, 2013
Hello,

I wanted to reach out and sincerely thank you for your fantastic 5 star review of our hotel. It is great to see that you enjoyed your time with us. Our staff takes a great deal of pride when it comes to ensuring that our guests have great stays and I am happy to see that this proved true with your stay. I have already shared your comments regarding the AC concerns that you had in your room and my Engineering team is currently working on a plan to help rectify this issue. Please come back and see us soon so that we can provide you with another 5 start stay!
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Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2013

Very friendly staff that helped us a lot with various problems and were always friendly and cheerful. The rooms were nice and the area was also really nice. Close til Chinatown and Little Italy so we hade a nice walk around in the evening. There were many good restaurants around as well. It was also nice to stay far away from the noise of Times Square for a while and experience another side of NYC.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSLI155019, General Manager at Hilton Garden Inn New York/Tribeca, responded to this review, August 15, 2013
I wanted to reach out and sincerely thank you for your feedback regarding your recent visit with is. It is feedback such as yours that allows us the opportunity to accomplish our goal of constant improvement. I am happy to see that you enjoyed the location of our property. It is certainly one of our main selling points of our hotel. Tribeca is a fantastic area with a ton of things to offer to our guests. Please come back and see us real soon so that we can provide you with another great stay.

Regards,

Matt Slippoy
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
65 reviews 65 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 9, 2013

I enjoyed our stay here - the hotel was very comfortable, the staff friendly, and I particularly liked the complimentary tea and coffee in reception (and cookies!). The attached bar/restaurant had a nice atmosphere and the food good. The hotel is right next to an exit for the blue subway line (canal street) and Franklin st on the red line is only a block away. I was excited to stumble across the fire station from GhostBusters round the corner!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSLI155019, General Manager at Hilton Garden Inn New York/Tribeca, responded to this review, August 15, 2013
Hello and thank you for your stellar review of our hotel. I can imagine how exciting it was to stumble across the famous firehouse. Tribeca has surprises around every corner and is a very historical part of NYC. It’s great to hear that our staff were there along the way to help you with your needs. We have a great team here who prides themselves on making memorable experiences for our guests. We hope to have you back as our valued guest real soon so that we can help you come across more surprises in the area.

Regards,

Matt Slippoy
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 8, 2013 via mobile

This hotel is perfectly located. It is a 30 minute cab ride to Newark airport. TriBeCa is a nice quiet neighbourhood and close to many attractions. it is right on the subway line, lots of shops, restaurants and cafes nearby. Clean rooms and friendly hotel staff. Highly recommended.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSLI155019, General Manager at Hilton Garden Inn New York/Tribeca, responded to this review, August 20, 2013
Thank you for your fantastic review on our property. It is great to see that our location worked out well for you. Tribeca is a great part of the city that offers something for everyone. Please come back and see us real soon so that we can help to ensure another great stay. Our staff are truly dedicated to creating memories for our guests and we would all love to see you again!

Regards,

Matt Slippoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Tx, United States
1 review
5 of 5 stars Reviewed August 8, 2013

Overall, my daughters and I had an excellent stay at the Hilton Garden Inn in New York City. The staff and service met and exceeded our expectations. I would recommend this hotel to anyone who cares about good service and facility while in the Tribeca/SoHo area!!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSLI155019, General Manager at Hilton Garden Inn New York/Tribeca, responded to this review, August 15, 2013
Hello and thank you for taking the time to share your comments regarding your stay with us. I am happy to see that our property exceeded your expectations for your daughters and you. With so many options of hotels for travelers to stay at, just meeting expectations are not good enough. We constantly strive to exceed all expectations as well as create fantastic memories for our guests. Please come back to see us real soon so that we can continue to provide you with the service that we have become so well known for.
Regards,

Matt Slippoy
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Top Contributor
56 reviews 56 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 7, 2013

I booked this hotel through expedia. We were looking for a less expensive hotel, near a subway with 2 double beds (which is difficult to find in NYC). The subway was actually next to the hotel which was so convenient. Tribeca is a quiet neighborhood which was nice since there are so many people in NYC! We arrived early but they put our luggage in a room while we went sightseeing. The staff were wonderful and answered our many questions about how to get to different places. The room was clean and comfortable. There is a TV with many channels, a mini fridge, microwave and safe in the room. The water pressure in the bathtub is poor but the shower is good. The hotel offers free cookies, water, tea, coffee and hot chocolate in the lobby which was a nice perk. There is also a snack area where you can buy things if you need.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn New York/Tribeca

Also Known As:
Hilton Garden Inn New York/Tribeca Hotel
Hilton Garden Inn New York/Tribeca Hotel New York City
Tribeca Hilton Garden Inn
Hilton Garden Inn Tribeca
Address: 39 Avenue of the Americas, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#102 Family Hotel in New York City
#139 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn New York/Tribeca 3.5*
Official Description (provided by the hotel):
The Hilton Garden Inn New York/Tribeca located in Manhattan’s vibrant Tribeca neighborhood is home to the famous Tribeca Film Festival and features direct subway access to get you anywhere in Manhattan in minutes. Visitors can walk to some of the city’s finest restaurants featuring some of the world’s top chefs or shop at some of city’s finest boutiques.Guests will enjoy the property’s many amenities including onsite dining at the AOA restaurant, spacious rooms with HD TVs, complimentary WiFi and Garden Sleep System® beds for a relaxing night’s sleep. Business travelers will appreciate the proximity to major corporations in Lower Manhattan in addition to spacious desks in each room with secure remote printing through PrinterOn®. ... more   less 
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