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“Great NYC Hotel” 4 of 5 stars
Review of The London NYC

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The London NYC
4.5 of 5 Hotel   |   151 West 54th Street, New York City, NY 10019 (Manhattan)   |  
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Ranked #61 of 455 Hotels in New York City
Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great NYC Hotel”
4 of 5 stars Reviewed August 20, 2014

I stay at this hotel 3-4 per year - and the rooms are great. For NY they are spacious - all suites with larger bathrooms than most NY hotels Most rooms have a living room separated by French doors from the bedroom. There are a few rooms that are one large room - I don't recommend accepting one of those rooms - they are not nearly as nice as most of the rooms in the hotel. The higher floors are quieter - and the view of Central Park from some of the rooms is a bonus. Beds are very comfortable - and the hotel is fairly quiet. The bar and restaurant are pricey - I would eat elsewhere - don't feel like the value is there. Room service is NY high - but the bagels are good. High recommend for the rooms and the beds.

Room Tip: Higher floor with a view of Central Park
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,263 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (517)
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Cancun, Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

I rarely stay in the same place twice....so many places to see, but this was really special. Large, clean and quiet suites for the city. The staff was very respectful and helpful...but not over the top. We walked or jumped on the metro (plenty of stops nearby) all weekend. You could easily spend days just walking to all the nearby attractions. The only complaint i can mention is the $45 bill for 2 martini's and waters in the lobby bar! So you may want to grab that drink elsewhere! I will say the bar is a classic NYC luxury hotel bar though! As I did not book this hotel for the martini's, I'd definitely come back!

Room Tip: Not surprisingly, the higher floors offer better views...the 39th floor had some good ones!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed August 19, 2014

I took my wife here for a silver anniversary treat. Great room with plenty of space and iconic views. Whilst I felt the room rate was reasonable for what it was, food and drink was expensive. .. swings and roundabouts. Recommended highly.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 19, 2014

Great experience visiting New York City at a reasonable price for a nice suite - plenty of room, clean and almost perfectly maintained. The staff in all areas was wonderful and helpful from arrival to departure and at all times met our expectations. We did not try the restaurant in the hotel but visited the bar for after dinner experience during our 4 days stay. The staff at the bar was perfect, knowledgeable and providing excellent service. And we met some wonderful people there.

Room Tip: Room not facing the front entrance of the hotel possibly will be even more quiet since the whistle b...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Leipzig
Top Contributor
73 reviews 73 reviews
72 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 19, 2014

Booked via their website.

Checkin and out: Efficient, nothing special

Room: Very nice room, lot of space. Bathroom ok. Quiet. Bed ok. Air condition was noisy, but not needed often.

Location: Wonderful. Close to Central Park and Moema. Easy to get there.

Overall: Good hotel, nice service. It is not cheap, but it's New York. I like the location.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Barcelona, Spain
Top Contributor
121 reviews 121 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed August 18, 2014

I have stayed two times at the London NYC hotel and I really like it. The hotel is located very close to the Central Park, the MOMA Museum and e to the Columbus Circle as well. The hotel has a very nice resto by Gordon Ramsay. The rooms are amazing, they are huge compared to NYC standards. the bathrooms are very spacious and nice as well, the rates of the hotel are probably one of the most competitive in the city. I never had breakfast at the hotel but my family said it was always packed and had to wait to be seated. I would still say this is one of the best hotels in NYC for price and quality reasons.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2014 via mobile

This is the second time we have stayed at The London for 1 week and once again the rooms are large, very comfortable and clean. The staff are pleasant and very helpful. However there are no coffee and tea making facilities and $10.00 for a coffee/tea by room service or downstairs in the restaurant I think is a bit steep and it is not always suitable to pop down to Starbucks or the local coffee shop when all you want is a cuppa. The breakfast service in the Maze restaurant was dreadful particularly as far as service goes. If you read my other reviews I am usually quite positive but this was really awful. We ate there 4 out of there 6 mornings, the other 2 we preferred to eat elsewhere. They were not friendly, did not smile, they appeared arrogant, we had finished our breakfast by the time I received my black coffee (it wasn't even a cappuccino) on 2 occasions, and on every occasion, when we did order a cooked breakfast the order was delivered incorrect. You can understand that sometimes a restaurant can be unlucky with a group a staff at a particular time but every morning??? And we do remember that two years ago it was the same. We would have liked to experience more of the food at the restaurant but obviously that wasn't going to happen. London please take note as they are letting you down!

Stayed August 2014, traveled with family
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Additional Information about The London NYC

Address: 151 West 54th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Business Hotel in New York City
#40 Romantic Hotel in New York City
#45 Luxury Hotel in New York City
#62 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Official Description (provided by the hotel):
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "€œBest of€�" and "Top 10€� lists", you'€™ll find detailed design, attentive service and the acclaimed Gordon Ramsay restaurant. ... more   less 
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel

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