My husband and I spent the weekend at the London NYC. From the moment we entered, we were given prompt and welcoming service. Our London suite (their basic suite) was on the 46th floor, with large windows in both the living room and bedroom. The décor is very modern and sophisticated, but not sterile: touches of color enliven the neutral decor and fabrics such as velvet add warmth as well. The suite has a doorway, but no door, between the living room and bedroom. It has all the usual features - good work space, free wifi and so forth. The drapes and sheers are semi-automated, so easily open and close. There are also strands of tiny lights edging the cornice. The bathroom had a shower area with 2 shower heads (one a lovely rain shower one), but because there is no door, some water did get out on the floor. Because of the very streamlined decor, there are not enough places to hang towels, and the few hooks do not slant up to keep towels from slipping off. As other reviewers have mentioned, the bed is very comfortable, with a cushy mattress topper and a supportive mattress underneath. The duvet was warm, but not heavy. It would have been nice to have a coffee/tea maker. We ate breakfast in the Maze restaurant Saturday morning. They feature a large buffet, as well as a la carte hot entreés. We were promptly seated and beverage orders were quickly taken. The grapefruit juice tasted fresh-squeezed and the coffee was good. I ordered the buffet and my husband had the "Full London," which is the buffet and an entreé. The buffet offered a lot of options - 4 kinds of cereal, yogurt, a wide variety of fresh fruit, both whole and cut up, bagels with every topping imaginable, several types of pastries (nice and small, so sampling could be done w/out over-eating), muffins, sliced deli meat, cheeses, and bread for self-serve toasting. The assortment was wonderful and the food was good, but not creative as I'd expected it to be, given that the London boasts that the Maze is a Gordon Ramsey restaurant (he's not an active chef there). Another mild disappointment was that bacon and sausage are not offered on the buffet, but only in the a la carte dishes. My husband had the London Breakfast in addition to the buffet. It was rather a let-down, as the scrambled eggs were a bit overcooked and the toast was, again, good but nothing special. The chicken apple sausage tasted very bland - no hint of sage or other seasoning. There was a not-quite-red tomato and a rather over-cooked mushroom as garnishing. This entreé was an additional $11 (ordered w/out the buffet, $22). When staying at a hotel as luxurious as the London, with a Gordon Ramsey restaurant as a big draw, the food was overall a disappointment. I highly recommend the suites, but also strongly suggest that you dine elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.