Since my flight back to Toronto is cancelled, I decided to write this review before we even leave LaGuardia. Why? Because our experience was great! My boyfriend and I stayed there for 5 nights and we really enjoyed it. The location is great. Rooms are small but very 'New York boutique' and very clean. And the bed....the sheets/mattress were so soft and comfy, we dubbed our king size, 'The Marshmallow'.
But the real reason I am actually writing a review is the STAFF! Could they be more helpful? I don't see how. The concierge service is so welcoming and accommodating. I can't say enough about James. We definitely should have given him a much bigger tip, but we weren't even thinking when we left. Point being, I have never tipped a concierge before as I have never received such A-one service from anyone at the front desk. James recommended restaurants, checked online menus and other details for restaurants as we stood in the lobby trying to make a decision, he even emailed me (quite quickly I might add) the schedule for Blue Notes Jazz Bar after we came home from a truly disappointing trip to Birdland. He hailed us a cab when we left and made us feel like he would be thrilled to have us back to The Duane Street Hotel. And we will be back without a doubt, if only to see James again :)
- Also Known As:
- Hotel Duane Street
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