We are diamond VIP Hilton.
We have been coming to this hotel for over 10 years. It is still the best for location to all our needs (business related and dinner spots)
The price hasn't come down but everything else has come down.
Granted this was Thanks giving weekend. On this occasion we booked through Expedia as the prices was 50% less than booking through Hilton.com as we normally do. We were upgraded to a deluxe room. It was the same class of room we had booked through Expedia and the only thing deluxe about it was a sofa....but wait....that's not deluxe because it's a family room and at 6 am every morning it's screaming kids and shouting parents...great when your on a conference call in my room and I sound like I'm in a play ground. I type this a 9am on saturday morning and I can hear the maid service in the next room emptying a trash can, no, wait she has now just dusting the TV...should I really be hearing so much ?
No coffee machine in the room anymore. We are from the UK and work from 5am local time. No tea/coffee or room service available until 6.30. Mini bar locked until you request it to be opened. WTH?
The exec room is now back on the ground floor and the lovely Italian restaurant has gone. Scrum. It's time that Hilton got serious on cracking down on the number of people that can gain access on one card. This morning a group of 11 on one guys card. I grabbed a coffee and bagel and ran!
No restaurant at all in the hotel now. Herb and kitchen is a glorified Pret and Manger. Grab and go to the nearest seating and in some cases thats the lobby bar. So us having a meeting there over a glass of wine or pot of coffee with our clients and lawyers will have to stop. I can't entertain in an area littered with burger wrappings and pizza boxes from herb and garden!!
In short there is no sit down waitress service of ANY food in the hotel. Need dinner find Remi up by the hotel car park or Bistro Milano. (turn right by the red LOVE land back by bankof America) breakfast.. Need bacon and eggs and a sit down meeting? Another hotel????.
As a first class air flier with diamond ViP status am I really ready to start traveling with a travel kettle again to continue to enjoy my 'normal' working pattern and continue to stay in this hotel?.. Seriously need to think about that....unless the plan is to get the serious exec travellers to go to the Wardolf????
- Official Description (provided by the hotel):
- A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more less
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- Also Known As:
- Hilton New York Hotel New York City
- Hilton New York City
- New York Hilton
- New York City Hilton