I recently stayed at this hotel for a conference and the hotel is old and tired. The room was comfortable and room service was prompt but all of the services you would expect to be included - like day time luggage storage were added. I was even charged $4 to receive a package delivered to the hotel. I've never paid to receive a package before.
The hotel location is great in mid town and it is easy to get about via the near by subway. There are also some great little restaurants nearby.
The concierge desk was busy but they were helpful.
Room service was prompt but expensive. I couldn't find a room service menu, so for breakfast ordered an omelet, fruit, water, and wheat toast - it cost $50. A colleague of mine ordered oatmeal and eggs at $40.
I stayed on level 23 and often had a long wait for the elevator to my room. Also, inside the elevators, the hotel has a little clip of the story of the hotel. This was OK the first 5 times I heard it, but really needs rethinking as it quickly becomes loud and obnoxious.
To be honest, this is a very large hotel and the lobby is like grand central station. If you want personalized service, don't look for it here as you're just another face in an already crowded hotel.
In my opinion, the hotel has seen better days and is overdue for a complete renovation. For the price, I would look for more modern accommodations.
- Also Known As:
- Hilton New York Hotel New York City
- Hilton New York Hotel
- Hilton New York
- Hilton New York City
- New York Hilton
- New York City Hilton
- Official Description (provided by the hotel):
- A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more less
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