We've just come back from a trip to New York and found the hotel to be first class for the money. We had 3 rooms (all on different floors) which we all found to be exceptionally clean and functional. The decor is very modern, and perhaps a little dark (hence the descrption that it's male oriented), but neither of the ladies that I travelled with complained.

What did stick in my mind is the excellent facilities - flat panel TV, cordless telephone, coffee maker, filtered & chilled water station, individual electronic room thermostat, which made the experience enjoyable. We all found the beds exceptionally comfortable - great for weary English travellers. There was a great gym (which sadly I didn't have time to use).

The bar/restaurant area looked nice, but was not licenced for a quick drink whilst waiting for the ladies to dress. This was a little disappointing, although it spared our livers.

The bathroom is a little small for 2 people - one trying to shave whilst the other does her hair means that at time we were tripping over one another. However, I am being picky as it wasn't really a problem, and the brightly lit, clean and modern bathroom area more than made up for the short comings.

The hotel was excellently positioned. The ladies loved the shopping opportunities in 5th Avenue, we were grateful of the Heartland Brewing Co in the opposite direction.

The lifts were a little annoying as 2 had to serve 24 floors, but it was not really a problem unless we forgot something and had to go back to the room. The traffic noise was not an issue, nor indeed the ominous looking air conditioning plant 2 stories below our window. The double glazing works! The reception staff were very professional and helpful - a credit to New York and Club Quarters.

In all - we liked this hotel a lot, and would have no hesitation in recommending it or indeed staying there again.

Having stayed at the other two NYC Club Quarters, I can say this is by far the best. The location was great and the room we stayed in (with microwave and fridge) was large enough that we didn't have to go outside to change our minds. As with the other Club Quarters, you have to use your room key to access the upper floors which proved to be really annoying when we were there because they were having trouble with the card readers. The small lobby can feel really crowded when there are more than ten people trying to check in or out. Their guest services are as good as many more expensive hotels and the 7th floor lounge/restaurant is a pleasant place to relax after a hectic day running around the city. The vending/ice machines are only on the second floor so you have to use the awkward elevators to get there (unless, of course you're staying on the second floor)

We stayed in the Club Quarters Rockefeller Center the first week of October.

First, we checked in late, and just like the other gal who posted here and checked in late...we were booted.

Our experience was awesome, however. We were sent to a nearby hotel that was much nicer. In addition, they handed us cash which more than covered taxi fare. They also gave us a certificate for a free room for a future date at any Club Quarters in the USA.

The hotel is very utilitarian. Not at all fancy. A little disorganized.

The lobby has a single desktop to greet customers. the staff are nice, but the hotel overbooks, and then the front staff has to deal with irate customers. They were extremely nice and brought my ire down very gently - I admired these folks. We checked in at 11:00PM...the LAST thing I wanted to hear was that our pre-booked and pre-paid room was given to someone else! Seems if you check in late this may not be an isolated incident...so think twice if you can't get here early.

The rooms are clean and efficicient. Not fancy. But all we wanted was clean and a good area and this hit both benchmarks just fine.

The Terrace on the 7'th floor is awesome. Great view. Comfortable TV area with couches and chairs. We used the computers their every day to rest and check emails. My son played video games which he appreciated after we toured the city all day long.

The location couldn't be better. Central to everything, extremely safe...even walking around with my son at 12:30am.

Overall, things worked out well. However, I am fairly flexible.

They were VERY generous to "make things right." I appreciate that. But even though our replacement hotel was AWESOME...it was still a bummer moving all our stuff to a second location, and back the next day.

We came for a long weekend and the location was excellent for midtown Manhattan. It is located literally right across the street from the Rockefeller centre, and at the end of the street to the left is 5th avenue, and to the right is Radio City Music Hall. It seems many of the rooms are corner rooms, because of the design of the building. We had a corner room on the top floor. From our window we could see the flags of Rockefeller centre and St. Patrick's cathedral on 5th. Everyday it was very easy to get around to anywhere, as we were very close to a subway station as well. Central Park was a short walk north, and all the theatres were walking distance as well. There is not much of a lobby to speak of, because its a business hotel, but the staff is efficient, and they have computer stations to check yourself in which is really handy. The room is very clean, and was in dark greys, blue and green. I thought it looked very crisp and modern and pretty masculine, all of which appealed to me. The bathroom was also clean. There was a coffeemaker in the room. Iron and ironing board were available down the hall. It was a great base from which to see the city and I would definitely stay there again if I wanted to be in midtown.