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“Diamond in the Rough!” 5 of 5 stars
Review of Blue Moon Hotel

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Blue Moon Hotel
3.0 of 5 Hotel   |   100 Orchard St, New York City, NY 10002 (Lower East Side)   |  
Hotel amenities
Ranked #324 of 458 Hotels in New York City
Hollis Hills
1 review
1 helpful vote 1 helpful vote
“Diamond in the Rough!”
5 of 5 stars Reviewed February 14, 2013

I must say my expectations were blown away from my stay at the Blue Moon. From the beaming and helpful staff to the grandeur and comfort of the room and surroundings, I can certainly proclaim that the great reviews I’ve read and pictures could never justifiably convey the true beauty of this hidden gem.

The Blue Moon harkens back to an era of opulence and glamour reminiscent of old New York and Hollywood (Due in part to it being a 19th century tenement and an art & historic design preservation project that was lovingly restored to a shining luster). Once walking through the doors, the elegant antique décor, beautifully appointed furnishings, hand painted collages and an obsessive attention to fine details whisk you back into time. The sheer magnitude of its awe is inspiring and relaxing all at once.

The hotel is nestled in the heart of Manhattan’s Lower East Side. Where once stood a gritty neighborhood now is a bustling haven for artists and musicians, thriving small business and one of the last remaining bastions of real NYC culture and mystique.

Though being in the beating heart of the city has been a lightning rod of some of the less stellar opinions and reviews of the hotel, you have to remember, this is New York City. There is ambient noise and the neighborhood, while bustling is not nearly as loud as say the Meatpacking District or Times Square. My stay was in fact quieter than my last stay in South Beach, where sleep is almost an impossibility with each Hotel having a full blown nightclub in the lobby.

My room was chock full of creature comforts, the highest quality linens and bedding, spacious (more so than what I expected) and service from the Hotel staff was quick and hospitable. I will be staying here again. Dollar for dollar, this is a world class hotel located in a culturally rich part of NYC, with many great places within walking distance and travel made easy by quick access to the subway and Taxis.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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341 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
New York, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

The Blue Moon is not only an amazing boutique property that is impeccably managed and maintained. Regarding Andy D’s review, as a principal from the aforementioned venue, The DL and Dinner on Ludlow, we would like to take a moment to address yours and the other isolated incidents regarding ambient noise from our establishment. As responsible members of the business community here in Manhattan’s Lower East Side, we are not only focused on providing our guests the best hospitality experience, but also mindful of the needs and concerns of our neighbors and ensuring that your night is as satisfying as possible. Whether you are a resident, a guest or curious passerby, we strive to be respectful to everyone and maintain an acceptable and legal level of noise. We even go as far as to further lower our volume here at the venue in the rare instance volume becomes an issue.



The night in question, Sunday February 10th 2013, we were hosting a Brazilian Carnival Party from 4pm -12am, which is not a normal night of operation. Needless to say, it affected your stay at the Blue Moon and we would like to take the opportunity to not only apologize but to also extend an open invitation next time you are in the Lower East Side or New York City. We have addressed the sound issues with the organizers and have taken steps to avoid any future sound issues, but now is the time for us as an organization to remedy your experience.



We would like to extend a formal apology for any inconvenience you and your guest(s)may have endured and would be humbled if we could invite you for dinner at our Restaurant (Dinner on Ludlow) as a token of our commitment to the highest hospitality standards.



The Manager at the Blue Moon has been in contact with us and we would like nothing better than to make it up to you the best we can. However we can make it up to you we will and make sure that your next stay is memorable in a positive manner. The Blue Moon is not only an amazing boutique property that is impeccably managed and maintained , but also our neighbor. If you would like to take us up on this opportunity please feel free to reach out to us directly at The DL

Stayed February 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Placid, New York, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 11, 2013

OK. I really really wanted to write a 5 star review BUT something has to be said about the noise. There is a nightclub (mentioned before in reviews) that is facing the EAST. So if you are in a room facing the east and its a night that the club is open. YOU WILL NOT SLEEP until 3:30 am. Floors 1-6 ( we were on the 5th) are 10 feet from the club walls and you might as well get up and dance, because there is no sleep happening. The lady at the desk told us we should have called and they would have TURNED IT DOWN! very funny. Anyway, cool hotel, great fun staff and clean rooms, but be very picky about which side your room is on and ASK about the club. Doesn't hurt to ask. They gave us 10% off our next visit. Thanks.

Room Tip: DO NOT stay in rooms facing east on weekends!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueMoonManager, General Manager at Blue Moon Hotel, responded to this review, February 12, 2013
Andy, thank you for your review. Our front desk person Louise told us how much you loved the hotel and are looking forward to a return stay. We appreciate your sentiments about the 5 star as well since that is a more appropriate rating for a world renowned award-winning hotel.

I was disappointed that although you were told by Louise that this is not a regular occurrence, you made it the main thrust of your review. Your isolated experience is not an incontrovertible fact; otherwise, we would have dozens of disparaging reviews prior to yours. Unfortunately, most people take the time out to write about the bad as opposed to the good.

I stand by Louise, who told you we could have quieted our neighbor down had you called the front desk. In fact, I spoke to Paul Seres, a principal at the Dinner on Ludlow, who assured me that he would of course lower the volume at the venue in the rare instance volume would become an issue. He was very apologetic and said he cared not only about you, but about the hotel, the other neighbors, and even passers-by in the street. In fact, he will be extending an offer for you to come have dinner at his establishment in an upcoming review here on TripAdvisor.

By the way, all return guests receive 10% off.

Best wishes,
Randy Settenbrino
Artist and Developer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon CT
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2013

Booked this hotel for a quick one-night getaway to the city over MLK weekend. Sure glad we did!

As many reviewers have stated, the location of this hotel is just great-- right in the heart of the Lower East Side. We drove in to the city and found parking around the corner- $50.00 for a day and a half with the hotels validation. I suspect you can find cheaper rates with a little research, but it was only a block from the Blue Moon. The Tenement Museum across the street is a must see and there are plenty of dining options close by. I loved the area as its within walking distance of both Little Italy and Chinatown. For you runners out there, it's a close jog to the Williamsburg Bridge with its bike/jogging lane over to Brooklyn featuring great views of Manhatten and the East River!

The hotel itself was beautiful-- freshly painted, clean, warm and comforting. We booked the very affordable Pied-a-Terre room on the 2nd floor (the "Sid Caesar Room") and it was perfectly adequate for a couple. The bathroom was roomy. I think a couple with one child could stay in this size room without a problem. We didn't have a problem with street noise even being on the 2nd floor, but it was a Sunday night. The room was spotless upon our arrival.

Front desk service was good and the continental breakfast pretty standard coffee, tea, fruit, bagels and danish. That type of beakfast is fine with me. As has been said, the lobby is great place to hang around and read the morning paper.

I will definitely be returning to the Blue Moon - both because the area itself is so neat and the hotel is a great place to stay.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lake Placid, New York
1 review
5 of 5 stars Reviewed January 20, 2013

My husband and I recently stumbled upon the Blue Moon Hotel; we stayed there in mid-December, 2012. After a long day of business in the city, we were greeted by a smiling host and immediately offered a glass of very decent wine: an auspicious start of a wonderful stay.
Our room was adequate and almost spacious in size by NY city standards. Within walking distance of excellent dining, the neighborhood is interesting.
We very much liked and appreciated the history of the building and the lovely, appropriate renovations. For a second generation immigrant whose grandparents came through Ellis Island, this part of NY city is dear to me. It was somehow special to sleep in a building that may have been home to an immigrant family like my ancestors.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 19, 2013

My husband, 12 year old daughter and I recently spent 5 nights at the Blue Moon Hotel (Jan 2013) and chose it based on the reviews found here. The hotel met all our expectations-good sized rooms with a fridge and views of the Manhattan Bridge (we stayed in a deluxe room); great, friendly and helpful staff; kosher, continental breakfast (although I did buy some of my own condiments to put on the bagels). I loved sitting in the lobby eating breakfast and reading the NY Times. The hotel had lovely and interesting decor, even walking down the stairs. The lower East side was a fascinating part of town to be in. We loved the Tenement Museum across the street.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueMoonManager, Manager at Blue Moon Hotel, responded to this review, January 20, 2013
We are delighted that you chose us and you are precisely the guest that our hotel is best suited for. Your appreciation for art, history and design had led you to us and I’m pleased that our efforts did not disappoint. Although you are halfway around the world (or perhaps we are), we hope to see you if you do have a hankering to come back to our great city. Best wishes to you and your daughter. Much success and love from the Blue Moon Hotel.

Very truly yours
Randy Settenbrino
Artist and Developer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 15, 2013

I spent a night at the Blue Moon in 2009 (6th floor with a view of the Manhatten Bridge ) and 3 nights again in Jan. 2013 (5th floor with a view of the Manhatten Bridge). Much has happened in the neighborhood since last time. Lots of new fun shops (karma popcorn, cigar shop, superb restaurant called The Fat Radish....) and Tenement Museum has a new visitors center and more tours.
My daughter and I shared a room - the room as well as the hotel has lots of character with furniture and artefacts from the turn of the century. Some of the receptionists (2 men) were very service-minded and told us the history of the hotel, showed us around, gave us tips to local takeaways, etc. One female receptionist was less service-minded as private calls on her cell phone had top priority (rather than we guests). I love the location. I appreciate the architecture and many of the choices that have been made at the Blue Moon. But there are also certain things that could be improved. Please, give your guests top priority. Please serve breakfast that is a bit more interesting and healthy (I'm fine with a basic breakfast on bagels and cream cheese as it fits in with the concept - but couldn't there be some small yoguhrts and good cakes rather than those bought by the bag in a supermarket?) Please make the reception area more comfortable to relax in with better chairs that have the same high standard as the rest of the setting - and it would be appreciated if there was always a cup of coffe / tea in the reception for guests:) The otherwise nice reception area would be used more by guests for reading / socializing with other guests.
All in all, I would still recommend the place as is, but it wouldn't take much effort to improve the hotel imensely with these simple suggestions.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueMoonManager, Manager at Blue Moon Hotel, responded to this review, January 20, 2013
We are delighted that you returned for a second stay and that our helpful and convivial staff could help make your NYC trip so enjoyable! Our cozy, yet spacious suites are uniquely designed with all of the luxurious amenities to make our guests feel right at home. Incidentally, the lovely Louise on the phone is a new first-time mom with a precious baby at home who she periodically checks in on. The project’s distinction is that we gutted a 5-story tenement and gave it a second life as a stately 8-story hotel, for which we have received over 40 major articles, accolades, TV and radio segments based on the sheer merits of the property.

The Blue Moon, an award-winning art history and design project is much acknowledged for our premium size, premium view and accoutrements.

Although continental breakfast is gratis; taste is subjective and if not to your liking try a myriad of choices right outside our door. Regarding the baked goods, there must be some confusion; we do not serve nor have we ever have served any commercial baked goods. The breakfast is gratis and beautiful, in a city where a simple hotel breakfast for two can easily be extravagant ($12 muffin; $8 glass of milk). We provide what are considered the finest pastries for your palate, embodying the culture of the Lower East Side. Our bagels are from Kossar’s, and Eastern European-style pastries (5 varieties of addicting ruggelach) from Gertel’s Bake Shop, as well as fresh fruits, juices, gourmet coffee, and fine teas (8 flavors). These hot beverages are available in the lobby anytime, and additionally each room has a coffee maker. Guests can regularly be observed having breakfast over their laptops conducting their meetings right in our lobby. In our elegant historical lobby you can lounge comfortably in the window seats or on our custom cushion packed benches.

I hoped you enjoyed your complementary glass of wine is available on arrival or at your leisure and a free gym pass at a close by state of the art facility. Rest assured: as we fret over our responses, so did we fret over every detail in creating the Blue Moon Hotel and making your stay a most enjoyable one.

P.S. 3 is a charm. We hope to see you soon.

Randy Settenbrino
Artist and Developer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blue Moon Hotel

Address: 100 Orchard St, New York City, NY 10002
Location: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#221 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Blue Moon Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Blue Moon Hotel on Orchard Street welcomes guests to the Lower East Side. This new, boutique Manhattan hotel leads the resurgence of the landmark old New York neighborhood. The hotel is located along cobble stone streets once occupied by push cart vendors, pickle packers, butchers, and bakers. Now, New York City's historic past has come to life in the authentic yet modern and comfortable neighborhood hotel. ... more   less 
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Also Known As:
Hotel Blue Moon

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