Stayed here as a single female in July 2013 and really enjoyed it. The location is pretty good (a few blocks from 42nd St) and the staff were friendly, helpful and professional (none of which I was expecting in NYC).
I didn't feel unsafe at all in this part of town, so if you're a nervous traveller or this is your first time to NYC, this is a good place to start.
Loved the breakfast which was included in the rate, and the ambiance of the chill out area near the breakfast hall - it's nice to have a place to just sit and watch TV while waiting for the room to be ready etc.
The only negative point (very minor) is the lifts - they are soooo slow! Hopefully by now they have improved the lifts.
Would recommend to anyone, in particular single females.