First time at this hotel, stayed one night.

Was given an upgrade to a corner room on check in - rooms that end in 01 have side and front windows, and a great view down Ave/Americas. Room was good sized, bath was small. The door intruded into the room, I kept hitting it because it was in the way - this bath should have sliding doors for sure. Other than that room was clean, sizeable, and well appointed with fridge and microwave. Also - for being right in Midtown - this room was very quiet

As others have mentioned - breakfast was a feast - typical Residence Inn fare - was good.

Elevators were quick - no issue. Fitness room was disappointing - for a hotel this size it was really small and had good cardio equipment, but next to no weights or machines. Need an upgrade here.

One last thing - prices in the bar were crazy - even by NY standards.

One great thing about this hotel is the location. It really is convenient to things that you can walk to - and the subway is about a 3 minute walk away.

Stayed with four adults (yes, four) in a studio with two double beds. While the 320 sq. ft. was a bit worrisome, the room layout actually worked for us. As others have mentioned, the bathroom is small but with the kitchenette area, we had another sink option and a "dressing area." We each brought one of those folding camping chairs to wait for the parade, which turned out to be very helpful in the room as there are only two small chairs for the table and one comfortable chair (no sofa).

The staff was very helpful and we didn't encounter a lot of trouble with the elevators or the breakfast buffet...and it was Thanksgiving weekend. If you can handle New York, you can handle these facilities. Location was great for lots of walking. Gabby O'Hara's Irish Pub right around the corner was a nice respite for a relaxing atmosphere and good food.

Definitely ask for a room on the 20th floor or higher if you're sensitive to noise. The first room they gave us was very dark, so we asked for another one and were happy with it. The room was pretty clean, but the carpeting needs to be replaced. Actually, it wouldn't hurt to update the walls, either.

The hotel was on the parade route this year. There were some barricades in front of the hotel, which helped to secure your own space. We got down there around 6:00 am, took turns for breakfast, etc., and folded up our chairs at 9:45 am when the parade came into view. Overall, a great experience!

Good value. Good location. Free Internet. Not pretentious. Probably one the better alternatives in that price category.

I have been visiting NYC yearly since 1988 and this was probably the best value hotel I ever stayed in. It is not luxury and it doesn't pretend to be so either.

If you stayed in other hotels in NYC, you know the size of the suite was a treat and conventienly located and priced well. Great refrigerator and kitchenette. I have no complaints. Due to Hurricane Sandy, the Statue of Liberty and the Seaport were closed. Plenty of great shopping nearby.