I stayed here for the first time for a week in May. The size of the hotel makes it feel like a boutique rather than a mega chain. The staff were friendly and helpful. The location is brilliant. Residents of the hotel get access to the private Gramercy Park. The price was good value for what we paid. I suggest booking a junior suite as the extra room makes you feel like you are living in an apartment. It also has a great Italian restaurant on the ground floor and a great roof terrace.