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“Great Hotel !” 5 of 5 stars
Review of Gramercy Park Hotel

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Gramercy Park Hotel
5.0 of 5 Hotel   |   2 Lexington Avenue, New York City, NY 10010 (Gramercy Park)   |  
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Ranked #32 of 464 Hotels in New York City
Certificate of Excellence
New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Hotel !”
5 of 5 stars Reviewed December 28, 2013

Great medium size hotel. Lovely comfortable room. Beautiful in and outdoor terrace restaurant with good food. Excellent service and a lovely private park across the street. A short taxi ride to Times Square and the theatre district. I will return in the future.

Room Tip: Don't take a room directly under the outdoor terrace because noise and dancing from a wedding mi...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel E, General Manager at Gramercy Park Hotel, responded to this review, December 31, 2013
Hello IGee - thank you you so much for your positive feeeback. We are truly fortunate to have a team of outstanding professionals delivering the service that you experienced. Glad that you enjoyed the property so much as well as the park! Having access to the only private park in NYC, is a special aspect of Gramercy. Looking forward to welcome you back very soon!

All the best,

Daniel Entenberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,054 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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English first
Houston, Texas
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 27, 2013

The Gramercy Park Hotel exceeded our expectations in every way, from the peace and quiet of its far-from-the-madding-crowd location to its sophisticated, artsy interiors. Our one-bedroom suite and deluxe double room were beautifully furnished, thoughtfully equipped with every amenity (including crystal drinking glasses!), and most of all, extremely comfortable. The youthful, impeccably turned-out staff provided top-notch service, and our Christmas Eve dinner at Maialino, the hotel's restaurant, was one of the highlights of our visit to NYC. We'll definitely be back!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel E, General Manager at Gramercy Park Hotel, responded to this review, December 31, 2013
There's nothing like peace and quiet in a hotel. While many may seem to think that is a rarity in NYC, its truly just a matter of fact here at Gramercy. Our location plays to the silence, so I was glad to hear that you very much enjoyed it from that perspective. Can't think of a better spot for Christmas eve dinner than Maialino, so I am pleased to hear that you enjoyed enjoyed it as much as you did. Looking forward to welcome you and the family back to Gramercy very soon!

All the best,

Daniel Entenberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 24, 2013

Everything about our stay was fantastic. Our room overlooking the park was well designed in every sense - warm, large, cozy and bright - the bathroom with innovative soaking tub was a huge hit with my 6 year old and husband - as were the Christmas tree and fireplace in the lobby. Everyone - doorman, front desk, housekeeping, room service, Rose Bar, and especially the concierge - was friendly and a pro at his or her job. The location is close enough to the subway, Union Square and the Flatiron to be convenient but is tucked away enough to seem like a haven from city holiday craziness. We only make it to the city about once a year, but GPH will be our hotel of choice from now on.

Room Tip: Park View King was large, sunny and quiet. Perfect for husband, 6 year old and me.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel E, General Manager at Gramercy Park Hotel, responded to this review, December 26, 2013
There's nothing like Holiday's in the CIty. SO pleased that you were able to experience Gramercy at such a special time of the year. The city truly is amazing this time of year, the lights, the tree and the spirit throughout New York, is wonderful. Glad your son enjoyed it as well. Seeing our children happy, makes it so much more special. Looking forward to welcome you back to GPH very soon!

All the best,

Daniel Entenberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2013

We like comfort and ease. We have to young children and we needed the best. The staff was excellent. It's nice to see smart people taking their jobs seriously and taking care of the customers. Smart being the key word of the whole hotel - from design to location to staff to food. Food is a knockout. Rooms are sublime. We'll be back.

Room Tip: Park View Suite worth every penny. Big Room, great for kids.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel E, General Manager at Gramercy Park Hotel, responded to this review, December 24, 2013
Thank you so much for the great feedback Mark! Our team is on it, day in and day out. So pleased that you and the family were able to experience Gramercy from the comfort of a Park Suite, especially with the kids! THe food is outstanding throughout, so I am happy to hear that you enjoyed it. Shoudl your travels bring you or the family back to New York in the near future, please reach out to me directly so that I may ensure you are well taken care of.

All the best,

Daniel Entenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2013

GPH is the perfect venue for a wedding. Every guest enjoyed the beauty of the Terrace. The staff went beyond our expectations in everything they did to make it a wonderful wedding - both the banquet staff and the front desk staff. The groom's only comment was "This was the best day of my life"!

Room Tip: The suites are beautiful - and looking out over the park is especially pretty
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel E, General Manager at Gramercy Park Hotel, responded to this review, December 24, 2013
We are all about creating memories and special occasions here at Gramercy, Weddings are our Forte! I can't think of a more magical place than the Roof Top of Gramercy. It is such a special place and hearing right from the Groom that it was the best day of his life, is what we all work so hard for. After sharing your feedback with the team, they were overjoyed with smiles and emotion, thankful to hear of your great time with us! Looking forward to welcome you back soon.

All the best,

Daniel Entenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 21, 2013

Just want to add in how great our experience was at the Gramercy Park Hotel, which we stayed the night of our engagement. The service was first-rate from the initial experience at the door, front-desk and concierge. Extreme care and service were maintained at the Rose Bar that night by management, who made us feel welcome. We noticed everyone involved with GPH was extremely professional, including Brian Newman, who performed a show that night and went so far to dedicate a song to us. Highly recommend an experience here whether it's trip, engagement or wedding.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel E, General Manager at Gramercy Park Hotel, responded to this review, December 24, 2013
Wow! Thank you so much Conrad for the fabulous review. Gramercy truly is special, so hearing about how we impacted your stay personally is truly wonderful. Have a dedicated song by none other than Brian Newman, is just fantastic! He is a great musician, our guests love him. He adds to the special sound that we curate only in Rose Bar! Looking forward to welcome you back to Gramercy for another fabulous stay.

All the best,

Daniel Entenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 21, 2013

Outstanding location. Can't be beat.

For the level of hotel, I expected more. More personalized service, more amenities, more space in the bathroom.

Small things went wrong like - The alarm clock went off randomly in the middle of the night (cleaner should always turn alarm off between guest visits). Front desk at check in wasn't too friendly. A bit cold. Lobby had a wonderful bar nearby but unfortunately when you walked into the hotel, it smelled like a bar - smelled heavily of alcohol.

Decor was nice, just a bit dated.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel E, General Manager at Gramercy Park Hotel, responded to this review, December 24, 2013
Hello Bill - thank you for your candid feedback, truly appreciated! Never a pleasent experience to have a surprise wake-up, my apologies with the IHOME in your room, I will personally ensure this is reviewed with the team. The charm, elegance and unique character make Gramercy what it is, so I am sorry to hear that you felt the property was dated. The artistic design is truly a timless hotel experience. As for the scent you encountered when you arrived, that was our signature scent, "Cade 26" a speical scent customized just for Gramercy, so special that we sell thousands of candles a year through our minibar, sorry to hear it was not to your liking.
Shoudl your travels bring you back to New York in the near future, please reach out to me directly so that I may personally ensure you are well taken care of.

All the best,

Daniel Entenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gramercy Park Hotel

Address: 2 Lexington Avenue, New York City, NY 10010
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in New York City
#25 Luxury Hotel in New York City
#27 Romantic Hotel in New York City
#58 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Gramercy Park Hotel 5*
Number of rooms: 185
Official Description (provided by the hotel):
The Gramercy Park Hotel's Haute Bohemian heritage represents a sensuous vision of artful diversity. Bohemia reinvented for the 21st century with an original combination of styles, with great pieces of furniture and artwork and the extraordinary use of color. It is still the Gramercy Park Hotel in New York City, but honored and renewed in a glorious transformation. ... more   less 
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Also Known As:
Hotel Gramercy Park

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