Expectations were not met.
Unfortunately were put in a room at the front of the building on the lowest floor. Were asked to be put on a higher floor at the back due to extreme street noise and had terrible attitude from staff at front.
Rooms are tiny. Didn't expect large rooms but barely had room for suitcases.
Wouldn't stay here again and would not recommend.
Only good thing was location. Right next to Times Square.
Will stay elsewhere next time.
- Official Description (provided by the hotel):
- A hidden gem in the heart of Times Square, Room Mate Grace is located nearby Bryant Park, Broadway, and Rockefeller Center. Room Mate Grace is the stylish solution for the savvy traveler who wishes to experience the sophistication and fun New York has to offer. Room Mate Grace features a unique lobby and event space, complete with an indoor pool, sauna, and steam room. The 24 hour kiosk is stocked with everything from the most basic supplies to the most decadent treats. Stadium stairs lead to the mezzanine level, a haven for VIPs in the evening and early risers heading off to work who enjoy continental breakfast in style and comfort. The mezzanine doubles as meeting space for those looking to work creatively. ... more less
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- Also Known As:
- Room Mate Grace Hotel New York City
- Hotel Qt New York
- Qt Hotel New York