Stayed here 3/19 and 3/20. I went to the hotel to check my bag at 10:30 am. The desk person was very pleasant and said there was a room available and I could check in-Great! I thougt the room was a bit odd- no separate bathroomThe sink was in an open area that contained a microwave and a safe. It was okay,but the shower was in one cubicle and the toilet in another with a bizarre sliding mirrored door that slid between the two, not quite covering either area. There was no chair, so if you you wanted to sit you had to get into bed which was on a platform that you had to climb up to get into the bed It was about 18" high. To get to the other side of the bed you had to shimmy along a space about 6" wide. Obviously no bedside tables or bed size lamps (I'm A reader and having no bedside lamp is really annoying to me) The only lighting was overhead which i hate.
While i rarely take baths at home, but after a long day of walking in the city, a bath is welcome. there is only a shower here.
A simple small pour of Pinot Grigio was $15 plus a compulsory $3 gratuity !!! Those were my complaints the first day.
I was in town by myself one night with my husband joining me on the second day. At 8:30 in the morning I heard banging and clanging outside my fifth floor window. I had the blackout curtain across half the window and suddenly there was was a cherry picker with two guys in it right outside my window!
I jumped out of bed and ran to the desk. The clerk was very nice and said she was upgrading me and giving me a new room. Good. I went to my new room, opened the door and there was a man in there shaving at the sink in the open plan entry/bathroom! To say I was freaked out is to put it mildly. He assured me he wouldn't hurt me, that he worked in the hotel. I suspect he was homeless or something and was snaking into unoccupied room for grooming. Had I arrived 3 minutes later he might have been naked in the shower in the open plan bathroom. Off i went, back to the front desk. They were horrified and escorted me to my 3rd room in 15 minutes. She said she would arrange for me to have complimentary breakfast. I went to the breakfast room and made myself a plate to go back to the room and watch the Today show. You guessed it---the tv didn't work.
I've been married a long time, but I like my privacy when showering and dressing . Here I felt i had to dry off and partially dress in the stall. It was also very awkward getting up to pee in the night--having to jump off an 18" platform in the dark.
I pretty much thought this was a stupid hotel. I'm not young, but I'm pretty hip where design is concerned. But I know bad design and ugliness when I see it. And even when design is hip, it should function for privacy and comfort. The only reason I'm giving it any stars at all is that the staff were very pleasant and understanding.
join me the second night
- Official Description (provided by the hotel):
- A hidden gem in the heart of Times Square, Room Mate Grace is located nearby Bryant Park, Broadway, and Rockefeller Center. Room Mate Grace is the stylish solution for the savvy traveler who wishes to experience the sophistication and fun New York has to offer. Room Mate Grace features a unique lobby and event space, complete with an indoor pool, sauna, and steam room. The 24 hour kiosk is stocked with everything from the most basic supplies to the most decadent treats. Stadium stairs lead to the mezzanine level, a haven for VIPs in the evening and early risers heading off to work who enjoy continental breakfast in style and comfort. The mezzanine doubles as meeting space for those looking to work creatively. ... more less
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- Also Known As:
- Room Mate Grace Hotel New York City
- Hotel Qt New York
- Qt Hotel New York