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“Genuine boutique” 5 of 5 stars
Review of The Broome

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The Broome
3.0 of 5 Hotel   |   431 Broome Street, New York City, NY 10013 (Manhattan)   |  
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Ranked #9 of 456 Hotels in New York City
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
“Genuine boutique”
5 of 5 stars Reviewed September 2, 2014

I stayed for five nights .. The room was comfortable and the bathroom new and well-designed.The balconies and breakfast courtyard were a great place to sit and enjoy some fresh air. Breakfast was lovely with muesli and fresh berries and very good coffee (thank goodness for the French). The service was excellent (even in response to an error in booking). You're in the heart of Soho.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
    64
    12
    0
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    0
See reviews for
10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 24, 2014

We just rented rooms at the Broome Hotel for guests at our wedding in Soho. WOW! Everyone was so happy. The staff was incredible. SUPERIOR service. The rooms were more spacious than expected. The breakfast was delicious! The public spaces, especially the courtyard, were incredibly beautiful and welcoming and comfortable.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 20, 2014

We stayed at The Broome for 3 nights. Perfect location in Soho with everything right outside the door. The breakfast was amazing with granola, fresh berries, fresh juice, brewed coffee - everything you need to start off the day perfectly. Great rooms, comfy beds. The only thing i was missing was a coffe maker in the room, otherwise it was perfect. The price was reasonable and good value for money compared to other hotels we've stayed at in nyc earlier. Also the straff was helpful and Nice. An absolute find!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

Stayed at the Broome with my wife on a trip to NYC to celebrate her birthday. We found the Broome through various review sites and were very pleasantly surprised. We've stayed in the Trump SoHo and the Hotel James in the past-- we agreed that the Broome was better. Some highlights:
- very quiet room (ours was facing the inner courtyard)
- excellent complimentary breakfast-- pastries from Balthazar (I believe), smoked salmon on bagels, really good granola with yogurt, OJ squeezed to order, fresh pineapple.
- the TV programming was amazing-- MLB, NFL, NBA channels included! I was bummed that I forgot to set my home DVR to record my NFL team's preseason game on the NFL network. I didn't even bother to check if the Broome had NFL network, because what hotel would provide that? Well, I found out after the game was over that, indeed, they had NFL network.
- very friendly staff.
Lowlights (I'm nitpicking here):
- beware the room safe-- it does not work like 90% of room safes I've encountered. I accidentally locked my stuff in by not reading the strategically placed instruction card in the safe.
- the provided soap "chalk" pieces, while pleasantly scented, are a bit awkward to use when showering.

That's about it. Wonderful, small, intimate, well-appointed hotel. I look forward to staying there again.

Room Tip: Get a room facing the courtyard for maximum quietness.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bordeaux, France
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 13, 2014

This the best hotel you can find while visiting NYC. Stayed in the penthouse with a lovely terrasse to get some rest after a long day and to recover from jetlag. Breakfast is however much too light with no choice at all. I strongly recomend that place.

Room Tip: Penthouse room.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evanston, Illinois
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 11, 2014

My regular hotel in Chelsea was filled when I went to NYC recently. Found The Broome. Only open since Valentine's day. It was delightful. All the staff were as nice as can be. Facility was very nice. Liked Soho as well as Chelsea. Will definitely be back, both to the area and the hotel.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

Three minutes walk from the N,R,Q,4 and 5 subway lines. On Broome, just off Broadway. Easy to get to all the sights. Subway fares are standard $2,75. Bought a metro card for $1 and put $19 on it to save time.
Small hotel, so best to book early.
Rooms are a good size and the beds are really comfortable.
Service is faultless, because it is a small place where the people really matter.
Breakfast is limited choice but carefully chosen to answer customer's preferences. The key point is every item is the best quality, from the fresh fruit to the smoked salmon.
We booked it for the start of a two week touring holiday, but liked it so much we booked it again for the final two days.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Broome

Address: 431 Broome Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #9 of 456 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — The Broome 3*
Number of rooms: 14
Official Description (provided by the hotel):
In the heart of New York City’s downtown is a one-of-a-kind hotel. Just turn the corner from SOHO’s celebrated shops and cafes, enter the doors where the staff greets you by name, and find yourself on our peaceful, secluded patio for refreshments and a heavenly view to the sky above. This architectural gem offers guests a rare pause in this exciting city. Welcome to The Broome. ... more   less 
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