As a couple who are normally accustomed to staying in hotels, we found this hostel to be excellent. The staff were friendly and helpful, the rooms were on the smaller side but spotless and anyway, who needs a big room in NYC? The bathroom was always clean and we never had to wait and the kitchen provided a great simple breakfast and the ability to feed oneself during the day. However, the best thing about this hostel was the location. Two blocks from the subway that then took you to 14th Street Union Square (one stop) or to Grand Central (two stops), allowing you to travel pretty much anywhere in the city. I would highly recommend this hostel to anyone. I have even persuaded my parents that it would be a viable option for them when looking to stay cheaply in NYC. The only negative I can say, and it really does pain me to do this, is that there was some noise from the traffic outside but this is Manhattan and you visit because it is the city that never sleeps.