Great possibilities here, but they aren't full service yet. But, they are charging premium rates. The restaurant was supposed to be ready by Spring, 2014 but, as of mid-April it wasn't. The $30 per person "residence fee" could be worth it if you stayed one or two nights, but we stayed five. The daily "breakfast" was minimal and the same daily, so we didn't go there every day. It's nice to have the complimentary wine and beer, but no drinks available. All this is on the main floor and the rooms start on the 22nd and the elevators are inconsistent, and no mini-bar or coffee in the room, so it's a hassle having a morning coffee or evening drink in your room. The daily turn-down service was hit-or-miss. All the staff we met were fantastic---very enthusiastic about their jobs and treated customers politely. The biggest problem was no air conditioning. No luxury hotel should be telling customers that the building hasn't turned on the A/C for the season. Why should that even matter to a guest? A luxury hotel room should have the capability of controlling the temperature, not having it be 78 degrees and be told to open the windows and here's a little fan---that should help. Nice, nice people, but the hotel should not be charging full fare until guest can have their money's worth. It kinda of seemed that this hotel is a training ground for new employees in the hotel business. It's very polite, but not very efficient.