My review is not on the brick and mortar of the hotel but on the helpful staff. This hotel is undergoing a renovation. When I made my reservation I was not aware of this situation. I called the hotel to question the renovation process based on information I had read on Tripadvisor. The hotel staff member (Liz) was very honest about the hotel conditions due to the renovation. Because of the construction I decided to change my reservation. Liz helped me with the process in a quick and efficient manor. I will stay at this hotel after the renovation process is complete and will highly recommend the Solito Soho to all of my friends and business associates. It is not every day that one finds such great customer service and honesty. Therefore, the Solito Soho is worthy of a five star rating!
- Official Description (provided by the hotel):
- The Solita SoHo is a boutique hotel located in the heart of downtown New York City. The hotel is just steps away from traditional New York areas such as Little Italy, Chinatown, and the famous SoHo shopping.The Solita puts you right into the heart of SoHo where you get the true New York feel with its eclectic restaurants, nightlife, museums, shopping, and culture.We invite you to try this area of New York City out with us and let us know what true New York feels like. ... more less
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- Also Known As:
- Clarion Collection New York City
- Clarion New York City
- New York City Clarion