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“Ok location but very, very noisy!!!!” 3 of 5 stars
Review of Solita Soho Hotel

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Solita Soho Hotel
3.0 of 5 Hotel   |   159 Grand Street, New York City, NY 10013 (Formerly Clarion Collection The Solita Soho Hotel) (Manhattan)   |  
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Ranked #304 of 457 Hotels in New York City
Bedford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Ok location but very, very noisy!!!!”
3 of 5 stars Reviewed January 3, 2013

We stayed here for 3 nights in mid December. The hotel is in a reasonable location for access to subway stations and is within walking distance of Little Italy.

The room was very small for 4 people with not much room to store luggage and move around. The rrom was clean enough but was in need of a good redecoration. The bathroom was a reasonable size and the shower was nice and strong.

The major downfall was how noisy the room was. There was construction work going on outside which started at around 6.30am. Also, even though we were on the 15th floor we could still here people talking out on the street, we heard every car horn and the constant rattle of the subway below. Added to this was an annoying knocking noise in the walls and the grinding of the elevator.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, General Manager at Solita Soho Hotel, responded to this review, January 10, 2013
Thank you for taking the time to review our hotel. We sincerely apologize for the noise level incurred during your stay. The city is currently working on a project in the street near the hotel. We have been working closely with them to mimimize the general impact and noise as much as possible. We hope that they will complete the project soon so as not to disturb guests. Also your review mentioned the need for the rooms to be re decorated. To our delight the hotel is currently being re decorated from the lobby to all the rooms. We do hope that you will reuturn and give us another chance to provide you with a better stay. Thanks again for choosing to stay with us.

Kind Regards,

Andrew Brogdon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Boston
1 review
4 of 5 stars Reviewed December 24, 2012

I was just passing through for one night. The hotel and room were immaculately clean, the bed was comfortable, and the staff was prompt. The location was great: 5–10 minutes walk from all the action of SoHo, Chinatown, Little Italy, and beyond. It was definitely worth the price.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, General Manager at Solita Soho Hotel, responded to this review, January 10, 2013
We are very happy to hear that you enjoyed your stay at our hotel. The aspects highlighted in your review are the expectations we strive each day to provide for all of our guests. We are delighted that we were able to make your stay and enjoyable one. We hope on your return to NYC you choose to stay with us again. We look forward to having you as our guest in the future. Thanks again for the kind words!

Kind Regards,

Andrew Brogdon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 24, 2012

I stayed at three different hotels during my week-long stay in NYC. By far the Solita Soha was the best. Great location, wonderful staff, comfortable and clean rooms, and free wifi in the guest rooms.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, General Manager at Solita Soho Hotel, responded to this review, January 10, 2013
Thank you kindly for the great review! Your experience is what we strive to acheive for every guest every stay. We are glad you enjoyed the location, the hotel, and most importantly the staff. Upon your return to NYC we do hope you choose to stay with us again. Of all the placed you could have stayed and did stay knowing that ours was the best is the greatest news our team could ever hope for. Thanks again for the kind review and we look forward to having your back.

Sincerely,

Andrew Brogdon
General Manager
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A TripAdvisor Member
3 of 5 stars Reviewed December 22, 2012

Be close to soho is very nice for tourism, this is a small hotel with small rooms, they are getting old, the service is not great. Difficult to have coffee for your in room coffee maker....
If you can have a good price it can worth it, if not I won't say : "Go there".

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, General Manager at Solita Soho Hotel, responded to this review, January 10, 2013
Thank you for taking the time to review our hotel. I am very sorry that we were not able to meet your expectations during your stay. We are currently renovating the hotel and we do hope you will return to see the upgrades. Our main goal each day is to provide guests with a positive experience in hopes that they will return. I apologize that we were not able to provide coffee for you in a timely manner. I am sorry that you did not recieve the service we normally try to provide. I do hope that you will return and give us another chance to show you how much we appreciate our guests.

Kind Regards,

Andrew Brogdon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
1 review
3 of 5 stars Reviewed November 26, 2012

The rooms are very small. The beds are very good. The shower has good water pressure. The room was clean. Location was OK if you know NYC. It is very close to Littel Italy, and China Town. Subways are close. Service is OK

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, General Manager at Solita Soho Hotel, responded to this review, January 10, 2013
We greatly appreciate your feedback regarding your stay at our property. Each and every day our goal is provide the best service we possibly can to each guest. I am sorry that you felt we fell short in that aspect. Hopefully on your return we will be able to provide you with the service that we strive to provide each and every guest every day. Upon your return please request a corner queen room if that room type fits your needs as they offer more space in general. Thanks again for being our guest and we hope to see you again in the future.

Best Regards,

Andrew Brogdon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 4, 2012

Booked this hotel for a six night stay in NYC, and couldn't have chosen a better place to stay with our budget. The location was perfect, and the staff was very friendly. We booked a standard room with one queen bed, but upon arrival we were upgraded to a 'two double bed'-room in the top floor without any extra charge. -They thought we should have a bigger room as we were staying for almost a week. The room was plain, but very clean. The beds were really comfortable, and I loved the massage shower. It was more than big enough for us, but then again, we're used to European size rooms. We also had an amazing view from our window. We weren't troubled with any disturbing noise, but that might be due to staying on the 7th floor. I have recommended Solita Soho to friends travelling on a budget looking for a good location in NYC, and they were really happy with the hotel. Would definitely stay there again.

Room Tip: Ask for a room in a high floor. No disturbing noises from the street and possibly a great view.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, General Manager at Solita Soho Hotel, responded to this review, January 10, 2013
Thank you very much for reviewing our hotel. We are happy that your enjoyed your stay. We are delighted that you found the location convenient and most importantly the service met your expectations. We hope on your return you will choose to stay with us again. Thank you again for the kind words. I have shared them with all the staff as these reviews are among the best training resources and general feed back we have available.

Sincerely,

Andrew Brogdon
General Manager
Report response as inappropriate
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Oslo
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2012

The hotel had a good location, in the middle of Soho. The neighborhood is the one that i love the most in NYC. It is close to a lot great shopping, litte italy and one of my favourite restaurants. The room was very very small, but clean. The staff was ok, nothing extra, but they did their job. I stayed in a room with a veiw to the backyard. And I must say that the backyard was noisy and disgusting.
I could stay here again, but not for more than 2 days.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, General Manager at Solita Soho Hotel, responded to this review, January 10, 2013
Thank you for taking the time to review our hotel. We are glad that you like the location. I am sorry that the view from your rooms was less than desireable. On your return to the area I encourage you to request a higher floor in order to obtain the best views our property has to offer. Also the corner queen rooms tend to offer a little more space if the standard room was too small to suite your needs. Thank you again for being our guest and we do hope that you will return and give us another chance to serve your lodging needs.

Sincerely,
Andrew Brogdon
General Manager
Solita Soho Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Solita Soho Hotel

Address: 159 Grand Street, New York City, NY 10013 (Formerly Clarion Collection The Solita Soho Hotel)
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#223 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Solita Soho Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
The Solita SoHo is a boutique hotel located in the heart of downtown New York City. The hotel is just steps away from traditional New York areas such as Little Italy, Chinatown, and the famous SoHo shopping.The Solita puts you right into the heart of SoHo where you get the true New York feel with its eclectic restaurants, nightlife, museums, shopping, and culture.We invite you to try this area of New York City out with us and let us know what true New York feels like. ... more   less 
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Also Known As:
Clarion Collection New York City
Clarion New York City
New York City Clarion

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