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“Solita Soho was so-so” 3 of 5 stars
Review of Solita Soho Hotel

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Solita Soho Hotel
3.0 of 5 Hotel   |   159 Grand Street, New York City, NY 10013 (Formerly Clarion Collection The Solita Soho Hotel) (SoHo)   |  
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Ranked #299 of 468 Hotels in New York City
Toronto, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Solita Soho was so-so”
3 of 5 stars Reviewed October 25, 2012

The hotel is well located a short walk from lots of fun shopping on Broadway. It is situated on the edge of Chinatown and an Italian area. The room was tiny, with no where to open our suitcases, or store them. Had to shove them under the desk.
That being said, the room , while cosy in size, was furnished with an excellent bed that was very comfy. We were on 4th floor and were not disturbed by the construction work taking place at the front of the hotel. I would recommend that you ask for a high floor.
There is a good Thai restaurant about a half block down towards Broadway. There is a French Restaurant next door, but we didn't like the people working there too much. Also, the food was OK, but a bit of a disappointment. The night we were there, trying to celebrate our wedding anniversary, they had the TV set on very loud, and the workers were glued to it, as the presidential debate was on. When asked to possibly turn the volume down, they didn't really bother much.

Room Tip: Pick a room on a higher floor.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Manager at Solita Soho Hotel, responded to this review, October 27, 2012
Thank you for reviewing our hotel and choosing to stay with us while in New York. On behalf of the staff of the Solita Soho Hotel we hope you had a happy anniversary! Your feedback is very important to us as we like to ensure our guest have the best possible experience each time they stay. I am sorry that the room did not fully meet your needs. May I suggest the next time you stay with us, request a corner room upon check in. They are more spacious and offer a little more storage space for your personal items. We are very happy the construction did not disrupt your stay. We are trying our best to locate guests in areas of the hotel that are the least impacted by the noise and overall disturbance. Thanks again for being our guest and we hope you choose to stay with us again when you return.

Sincerely,
Andrew Brogdon
andrew@solitasohohotel.com
646-356-6066
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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352 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Oakton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 24, 2012

What a nice little well-priced hotel! As others have said, very nice and friendly staff, requests quickly responded to, tiny rooms, but OK, the only reason we would reconsider staying here is the cleanliness, which is an issue! I hope they get this under control since otherwise a good place to stay in Soho.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Manager at Solita Soho Hotel, responded to this review, October 26, 2012
Thank you for choosing to stay with us while in New York City. We greatly value your businsess and appreciate you taking the time to review our hotel. I am glad that you enjoyed the stay and would like to apologize for the issues you encountered with the room. Know that we are taking the comment(s) very seriously and are addressing the problems you encountered. We do hope you will stay with us again on your return and hopefully you will find the room clean and comfortable. We will be renovating the hotel after the first of the year. We hope to see you then if not before!

Sincerely,

Andrew Brogdon
andrew@solitasohohotel.com
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London
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 17, 2012

Location was the prime factor in my choice of Solita Soho and what a great location it turned out to be! Absolutely perfect for a four night stay meeting my daughter in New York for a weekend of shopping and sightseeing but mainly shopping! Great too for eating out with an abundant choice of restaurants. The hotel is literally just rooms and our room was compact but perfectly adequate for our needs. Air-conditioning worked well and a great shower in the bathroom. My only criticism was that the room was quite dusty and needed a good hoovering which was soon remedied when I mentioned this to the front desk staff. All in all a good choice for the price-conscious traveller looking for optimum location.

Room Tip: Generally I'd always choose a higher floor.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew B, Manager at Solita Soho Hotel, responded to this review, October 26, 2012
I wanted to reach out and say thank you for staying with us and sharing your experience. Please know that we are trying each day to improve in the areas that need the most attention. Your feedback is the most valuable tool we have to improve and provide clean comfortable rooms for each of our guests. We know you have many choices for lodging when in NYC and we are glad that your chose us. We hope when you return you will stay with us again and hopefully you will see the improvements we are making. Thank you kindly and we hope to see you again!

Best Regards,

Andrew Brogdon
andrew@solitasohohotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 15, 2012

We stayed here for 3 nights. The location was perfect, a block from Canal St, and within walking distance of Little Italy, Soho and Chinatown. There is no breakfast room in the hotel but the Landmark Diner across the road serves excellent food at a great price, and staff very friendly. The hotel was clean, beds comfy, and staff helpful. We would stay here again definately! Thanks Solita!!

Room Tip: We paid slightly more for a corner room, gave us a bit more space and nice view from our 8th floor r...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 15, 2012 via mobile

I just got back from Solita after a five day stay and I can't say nothing else that that this is a great hotel. The location in perfect just next to the big street Broadway with a big selection of stores and shopping. The hotel itself is not that big but the rooms are nice and clean with a good view. The staff is excellent and will help you with everything you need from dinner bookings to belt you get a taxi back to the airport. They don't serve breakfast but there is a great breakfast place just across the street. I would really recomend this hotel to all you that are considering staying there. It's good value for the money and you will not be disappointed.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 4, 2012

Stayed here for five nights. The hotel is right in the centre of the action of Little Italy and Chinatown with lots of restaurants to choose from. Right beside the hotel is Le Parigot French Restaurant which is good value if you choose from the fixed price menu. They also have a Happy Hour 5-7pm with cocktails at $5. Across the street is the Landmark Diner a good breakfast choice.
Our room was clean but small, but fine for us. It had a coffee maker and safe. Bed linen is only changed on request,if you leave the request card on the bed. Our bathroom seemed to be designed for people with disabilities as it had handrails at the bath tub and toilet, only problem was that there was not enough turning space in the bedroom for a wheelchair to access the bathroom as we discovered when our daughter, who is a wheelchair user came to visit. If you can walk a few steps it is fine. There is no bar/lounge or seating area in the hotel only an ice machine and vending machine in the lobby. Being New York,of course, you will not want to spend a lot of time there any way! Our room was at the back, but we still had some traffic noise. Not only is the hotel convenient to Broadway etc, but in the other direction you can walk up to 6th Ave and then into Greenwich Village for a less touristy, more authentic NYC experience. You can go buy cupcakes from the Magnolia Bakery and pass by the Perry Street apartment used as Sarah Jessica Parker's (both from Sex and the City).

One day we had a terrible noise all day in our room, which at first the receptionist tried to blame on the construction work in the street, but it was obvious to us that it was an internal noise when we returned later that evening when the work had stopped but we still had the noise. We went again to reception and although she was a little frosty, the receptionist did arrange for maintenance to come up. He arrived promptly and very quickly discovered that the noise was due to an airlock in the plumbing of an adjacent room, which he fixed very quickly. This was our only negative experience.

We would stay here again any time especially if you can get a good deal like we did. It is well run with good staff and the manger Alan Chan is excellent.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNY288, General Manager at Solita Soho Hotel, responded to this review, September 5, 2012
Dear MacGray:

Thank you for your comments. Guests like you are the reason why we love what we do. Thank you for taking the time to write all the positive things about the hotel and the area.
I apologize for the internal pipe noise but am glad that my engineering department was able to get the problem resolved quickly.
I hope to see you again real soon in New York.
Sincerely,

Alan Chan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 24, 2012

Stayed here recently while on vacation. Was only here two nights.

The stay was great, the room was more than adequate for the two of us. Had a great view of the Police Dept building, and outside we were steps away from great shopping on Broadway. Little Italy and Chinatown were very close too.

Housekeeping left a bit to be desired, there was permanent marker on the wall in the bathroom and some narly stain on the lamp shade.

Would stay here again!

Room Tip: Higher floors give you better sight!
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Solita Soho Hotel

Address: 159 Grand Street, New York City, NY 10013 (Formerly Clarion Collection The Solita Soho Hotel)
Phone Number:
Location: United States > New York > New York City > SoHo , Manhattan
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #299 of 468 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Solita Soho Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
The Solita SoHo is a boutique hotel located in the heart of downtown New York City. The hotel is just steps away from traditional New York areas such as Little Italy, Chinatown, and the famous SoHo shopping.The Solita puts you right into the heart of SoHo where you get the true New York feel with its eclectic restaurants, nightlife, museums, shopping, and culture.We invite you to try this area of New York City out with us and let us know what true New York feels like. ... more   less 
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Also Known As:
Clarion Collection New York City
Clarion New York City
New York City Clarion

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