We stayed at The Towers for two nights in May of this year, along with our small dog. The experience from start to finish was fabulous. We were immediately upgraded to a gigantic suite on the top floor of the hotel (it was bigger than my house - my dog was in heaven!) with the most amazing views and very lovely, clean decor. I didn't want to leave but when I did, it was pleasant to wander around the hotel, do some shopping and then rest in the beautiful courtyard. The beds were very comfortable and we heard no noise from the hallway or adjoining rooms. Room service was great, impressed with their patience as I modified everything I ordered. Everyone was so kind to my dog and from the valet to the bellmen to the front desk to the cleaning staff, absolutely wonderful service. A+ all around and I can't wait to go back!
- Official Description (provided by the hotel):
- With just 176 rooms and suites, The Towers at Lotte New York Palace occupy Lotte New York Palace's top 14 floors. Housing the hotel's most distinctive suites and the city's most spacious guest rooms, the Towers at Lotte New York Palace offer newly re-styled accommodations with breathtaking skyline views and unrivaled service. Towers guests enjoy luxurious amenities including butler service, an exclusive private lobby and dedicated concierge. ... more less
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