From the moment we walked through the front door, hospitality plus was experienced.
Mama was our server and she embraced us with a level of service that surpassed our expectations! I've read Danny Meyer's "setting the table", so I had expectations and a level of anticipated relaxation prior to arriving.
We ordered a bottle of Truchard Vineyard's Pinot Noir to accompany our meal... Perfect.
As we paid for our meal, all I could think was, I just want to Hug Mama.
Thank you for such a memorable experience!
I work at Round Pond Estate in the Napa Valley, too experience this level of experience in New York with it's hurried life style made me feel as if it was "Home away from Home".
If you own or manage Union Square Cafe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.