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“Great location!” 4 of 5 stars
Review of JW Marriott Essex House New York

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JW Marriott Essex House New York
4.5 of 5 Hotel   |   160 Central Park South, New York City, NY 10019 (Manhattan)   |  
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Suites-4th Night FREE
Ranked #232 of 449 hotels in New York City
Tallahassee, Florida
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Great location!”
4 of 5 stars Reviewed October 9, 2013 via mobile

This hotel was upscale and great, but surprisingly the carpet was really stained. Got free upgrade to a suite, so was very happy about that! Despite the carpet--really nice hotel. The location is directly across the street from Central Park!

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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580 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baton Rouge, Louisiana
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 5, 2013

In choosing a base of operations for our family vacation to New York City in July, we had a choice to make: stay in/near the chaos and excitement of Times Square or opt for a little more tranquility. We chose the latter with the JW Marriott Essex House, located squarely on the middle of Central Park South between 6th and 7th Aves. After our first night in the city we were glad we did. Times Square was exciting, but at bedtime we were glad we could look down 7th Ave from near our hotel and view it at a distance. As for the hotel, it's a classic old gem. We got two rooms on the 4th floor, right off the elevators. We asked for connecting rooms and got them, sort of: Our rooms (one king, one double) were connected by their own tiny entrance hall. We were able to close the outer door and have the privacy to go between the two rooms. It was also cool to open the outer door to our "apartment" each morning and grab the NY Times off the front step, just like a local! Our rooms didn't have a view of anything but a large airshaft, not that we were surprised since we were using Marriott Rewards points for both rooms. I figure you have to pay for the view, which is understandable. Actually, the folks at the hotel were exceptionally accommodating, giving us a double when Marriott.com showed we could only get two kings and making sure our rooms connected. Beds were comfortable, baths were nice and modern (though I'm not a fan of these raised basin-type sinks) and the unusual push button light switches are not as difficult to master as some have written. Our 8-year-old figured it out in about 12 minutes. If you have a large party and are willing to pay a bit of a price, rent a car just for the drive in and out of Manhattan. We got a Suburban for all six of us and our mountain of luggage and were glad we did. The day we arrived I paid the fee to pick up the car at Newark airport and drop it off about four blocks from the hotel. When we left I took the train out to Newark Airport and returned about an hour later with the car. As for transportation, the Essex House location is great for another reason. The hotel is just over a block away from subway stations at Columbus Circle (A,B,C,D and 1 lines), 57th and 7th Ave (N,Q,R lines), 5th Ave and 59th St (N,Q,R) and 57th Street (F line at 6th Ave). You can get just about anywhere you want to go from one of those lines. Taxis are plentiful of the yellow cab and bicycle variety (you have to try one of those), and the horse-drawn carriages line up directly across from the hotel ready to whisk you on a romantic jaunt through Central Park. Again, I have to stress the pleasure being on Central Park, allowing you to get away just a little bit from the relentless hustle and bustle of the rest of the city. If you can afford it (or save up your MR points like us) I highly recommend the JW Marriott Essex House.

Room Tip: If you need connecting rooms, ask for ones with an outer entrance hall. The rooms won't connect...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 5, 2013

Currently staying on 5th floor, so disappointed especially since I've stayed in JW Marriott around the country and I'm a platinum elite member. There is no coffee pot in the room. When I inquired was told there was a $ 25 charge for a coffee pot in the room. Really???? Even La Quinta hotels give coffee pots. Their response was to go to the concierge lounge ( which was closed) Or order room service coffee. We're in a one-bedroom suite and only 1 outlet works. This means the bedroom television doesn't work and there are wires hanging from it. Can't help but think we are an inconvenience to the staff. This is extremely upsetting given my loyalty to the corporation and the price of the stay.

Stayed October 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 3, 2013

We used Marriott points to stay at the JW Marriott Essex House. It required a high number of points to stay the week but we felt the value was worth it. We had a room on the third floor for the first four nights. We did hear some traffic noise but it wasn't terrible. At our request, we moved higher for the last three nights. Both rooms overlooked Central Park.
The rooms are a good size by NYC standards and are appointed well and in good shape. The elevators are fast and you don't find yourself waiting very long. As others have noted, the lobby is very attractive.
As lifetime gold Marriott we had access to the concierge lounge. We had breakfast there every morning and I highly recommend it. There are a variety of fresh fruits, scrambled eggs, breakfast meats, etc. In addition, they offer two kinds of smoked salmon and excellent lattes you make with a great machine. They also have an excellent pastry chef who makes wonderful chocolate and almond croissants and other assorted breakfast breads. The service is also wonderful.
I also want to mention the excellent concierge staff who are very knowledgeable about everything to do in NYC.
The location is wonderful being on the south end of Central Park.

Room Tip: Request a room higher up in the hotel since there are 34 floors.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, Northern Ireland, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 28, 2013

This is an amazing hotel which has kept the old fashioned way of service . They provide a service around 6pm every evening to bring ice to your room , provide chocolates which help you relax and sleep well. You can have your bed linen turned down. The doormen are very pleasant and helpful in a genuine way. The food and drinks are a bit pricey but worth it. The interior if the hotel is very impressive in an old school grandness style. Situated at the corner of Hyde park it's a beautiful location . I would definitely come back and would recommend it to anyone .

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 25, 2013

Grand old hotel opposite Central Park, staff helpful and friendly. Bed and linen usual good Marriot quality. Our room a little tired. It was good to be opposite the park and lose the intensity of being in a city. Easy for tourist activities, restaurants, shopping.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsdale, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2013

Keeping in mind that this hotel is in process of being renovated, the staff bent over backward to make us comfortable. The renovation process is evident from the inside to the outside. We needed a room with an extra powder room after the first, with a sideways view of Central Park, had only one bath. Since I wake early, I would have woken my daughter and son-in-law early every morning. So they gave us what we needed plus a window with a fabulous view of Central Park! I tried out the sofa bed and it was a no-go. So we called down and went to dinner and when we got back there was an egg-crate mattress, duvet, and bedding that made it comfortable for four days. Turns out new sofa beds were being installed the following week. All in all an A+!

Room Tip: We had a suite which is great if you are there for extended visit. I know they have rooms with kitc...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about JW Marriott Essex House New York

Address: 160 Central Park South, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#128 Luxury Hotel in New York City
#172 Family Hotel in New York City
#178 Romantic Hotel in New York City
#196 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Official Description (provided by the hotel):
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex

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