We really wanted to like this hotel and stayed there because of the reviews, but we come away very disappointed. We have stayed several times a year in NYC hotels for 12 years and understand small rooms, but our room was extremely small. Added to that, the ceilings sloped inwrapped making a small room worse. On the first full day our room was not made up until after 5:00 pm and then the maids did not have all their supplies. On the last day, our cold water (and hot) was not cold, but scalding hot. Way too hot to brush our teeth, wash our face, or shower. When reported to the office, we were told that it happens sometimes. This is a hotel nothing like its web site that has seen better days.
- Official Description (provided by the hotel):
- Visit our conveniently located Chelsea hotel near The High Line. Each of The High Line Hotel's 60 rooms evoke a bygone era of a graciously decorated guesthouse. As our guest you'll enjoy staying in our light-filled rooms featuring beautiful hardwood floors and one-of-a-kind locally sourced furniture. Over-sized beds with crisp cotton linens provide a perfect night's sleep, and plush robes invite you to relax after a long day. All rooms feature large windows offering dazzling views of the High Line Park or our enclosed private-garden oasis. Guests are encouraged to enjoy a perfectly brewed espresso prepared by our Intelligentsia Coffee & Tea baristas in the lobby. Sip your espresso at the bar, get your latte to go, or take your freshly brewed pour over coffee to the back courtyard for a moment to yourself. In the evening, grab a glass of wine and enjoy a beautiful night under the stars in our Parisian inspired garden. ... more less
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