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“A uniquely peaceful way to experience Chelsea & NYC” 5 of 5 stars
Review of The High Line Hotel

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The High Line Hotel
4.0 of 5 Hotel   |   180 Tenth Avenue, at 20th Street, New York City, NY 10011 (Chelsea)   |  
Hotel amenities
Ranked #275 of 459 Hotels in New York City
Washington DC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A uniquely peaceful way to experience Chelsea & NYC”
5 of 5 stars Reviewed 1 week ago

We stayed for a 40th birthday with toddler in tow. It was by far our favorite NYC stay. Intelligentsia coffee bar on the ground floor is great, hotel staff and customer service is super. The look, feel and atmosphere of the hotel is so unique that though it is clearly a splurge, it was worth it. Hotel is just steps away from the High Line and Chelsea Market.

  • Stayed January 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review, 1 week ago
Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York.Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
    68
    44
    25
    13
    10
See reviews for
15
70
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Hotel was a treat. I hadn't heard about the park in the sky, high line which the hotel is named so accurately. It was a great stay with good space and ambience. I'd recommend the hotel to friends and family. There is a great restaurant across the street called the cook shop.

  • Stayed January 2015
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review, 1 week ago
Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Unlike many Manhattan hotels, this one is properly friendly, low key, relaxed and welcoming. The staff genuinely make you feel at home. The rooms are beautiful, quiet, cosy and spacious (I've stayed here often, always true) and the lobby is busy with great coffee and dog visitors. I spend half my year in New York and the High Line is always my first choice.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review, 1 week ago
I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. I've shared your comments with all of our staff and I know they are motivated by feedback like yours. Thank you again for your feedback and we look forward to your return when you are in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

EXCELLENT hotel. The decor is fantastic, the employees are super friendly and helpful. This hotel is unlike any hotel I have ever stayed in. Our room was quite small but it was so nicely done and comfortable that we didn't even notice the size! The coffee bar in the lobby is quite good and very popular! Location is incredible! The high line is right across the street, many cool shops and places to eat. A few blocks down is the Chelsea Market. Such a cool part of the city. We absolutely loved it and would definitely stay there again. As we were checking out, they walk you through the bill to make sure everything is correct. I haven't found that to be the norm and thought that final touch was very nice. HIGHLY recommend The High Line Hotel!!!!!

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review, 1 week ago
Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

During a business trip I stayed here for 5 nights. It is a great hotel, beautiful from the outside as well as from the inside. Nice room, with a very old feel, but with modern day comfort: a large, very soft bed, and a Bluetooth loudspeaker to hook your smart phone or computer to, amongst the many amenities (free Wi-Fi! No password!). My room was facing the courtyard (and terrace), which was really very quiet, probably because of the winter cold, but the streets surrounding the hotel weren't too busy either.
The only downside to the High Line Hotel is the lack of a restaurant. There is a coffee counter, very posh and stylish, with all the right coffees for hipsters and such, but not the place for me to eat my breakfast, continental or not. There is no room service either. Breakfast, lunch and dinner should be had somewhere else, which is okay if you wanted to explore the city anyway.
I didn't hear my neighbors, but maybe there weren't any. So, apart from the jetlag, I could sleep well.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review, 1 week ago
Thank you for choosing the Highline Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
harrison, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

A number of family and friends got together in Chelsea for a celebration. We stayed at the High Line for its convenience. What we found was a very cool hotel that had architectural history as well as everything we needed. The staff was continuously helpful. The lobby coffee bar a welcome spot.

Room Tip: Get the King rooms.
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review, 1 week ago
Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camden, Maine
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I enjoyed a delightful stay just after New Year’s Eve at the High Line Hotel. The lack of reception desk didn't divert us from a thoughtful and prompt check in process. We were shown to the elevator to get to our room, which was on the top floor overlooking the gardens. The room was quite a bit more spacious than I had anticipated, and all the amenities were so well thought out. The décor was perfectly suited to the room space, and we loved the door fixtures and black trim! Did not even look for a thermostat, the room was at perfect temperature all night, no fan noise or anything! We had coffee in the lounge downstairs, and enjoyed walking to the High Line in the morning, had it been warmer we would have taken advantage of the road bikes for guest use. Our next stay in New York will most definitely be here!

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review, 1 week ago
Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The High Line Hotel

Address: 180 Tenth Avenue, at 20th Street, New York City, NY 10011
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #275 of 459 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The High Line Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Visit our conveniently located Chelsea hotel near The High Line. Each of The High Line Hotel's 60 rooms evoke a bygone era of a graciously decorated guesthouse. As our guest you'll enjoy staying in our light-filled rooms featuring beautiful hardwood floors and one-of-a-kind locally sourced furniture. Over-sized beds with crisp cotton linens provide a perfect night's sleep, and plush robes invite you to relax after a long day. All rooms feature large windows offering dazzling views of the High Line Park or our enclosed private-garden oasis. Guests are encouraged to enjoy a perfectly brewed espresso prepared by our Intelligentsia Coffee & Tea baristas in the lobby. Sip your espresso at the bar, get your latte to go, or take your freshly brewed pour over coffee to the back courtyard for a moment to yourself. In the evening, grab a glass of wine and enjoy a beautiful night under the stars in our Parisian inspired garden. ... more   less 
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