We selected this hotel because the location was ideal for us and our plans for the weekend.
On the good side, the beds were comfortable, the rooms we had were spacious, the staff was friendly and helpful, and the location is perfect for us.
Now to the issues. We arrived on Friday afternoon and were placed in room 13, on the first floor facing the front. Sound did not seem to be a problem, even though there was traffic on 10th Avenue and the restaurant was right outside our window. What was clearly a problem was not discernible until we returned to the room after dark. Even though the curtains are heavy and kept out the direct light, the lights bathing the front of the building are UP lights, and hence shown through the space between the top of the curtains and the wall, lighting up the whole ceiling. They were so bright, it was almost daylight, and we were unable to sleep.
The next morning we asked to change rooms and our request was readily granted - to another room on the other side of the lobby, again on the first floor, but this time facing the back. The light was nowhere near as bad. But, in this room we were able to hear the conversations going on in the lobby and we did not have cold water in the sink. It would run cold for just a few seconds when we first turned the faucet on, but would then get hot, even after we let it run for many seconds. We reported this and they had the maintenance person look at it, but it did not seem to be fixed.
One other thing I found a bit frustrating was that the chairs and "love seats" in the rooms were, I felt, extremely uncomfortable. So there was really no comfortable place to sit except the bed.
All of that being said, I would like to try this hotel again to give it another chance. We will be sure to ask for a room on a higher floor and facing the back.
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