Despite great reviews, I had held back expectations for the Courtyard being more familiar with the JW Marriott brand. A comfortable bed and clean room was about all needed. Location was within walking distance of most of Midtown, though on a side street that looked a little quiet. Bed and room expectations were met, with the small room size anticipated but not a big deal.
What made the difference was the staff - exceptionally friendly and helpful, a genuine effort in caring for guests. They delivered the best experience I've had across 3 New York hotels I stayed on this trip, and the others were no walk overs either! While there may be better locations, the quality of service makes this hotel a top choice.
- Official Description (provided by the hotel):
- New York Cities Newest Courtyard by Marriott located conveniently to Central Park, Madison Square Gardens, Jacob K. Javits Convention Center, The Fashion/Garment District and world famous Fifth Avenue Shopping. At courtyard by Marriott Times Square West you can enjoy cocktails, breakfast a sandwich or your favorite Starbucks coffee at the Bistro ... more less
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