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“Brand new Courtyard” 4 of 5 stars
Review of Courtyard by Marriott New York Times Square West

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Courtyard by Marriott New York Times Square West
3.5 of 5 Hotel   |   307 West 37th Street, New York City, NY 10018 (Midtown)   |  
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Ranked #106 of 463 Hotels in New York City
Orlando, Florida, United States
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Brand new Courtyard”
4 of 5 stars Reviewed June 10, 2013

Located on a very busy street in midtown, but surprisingly quiet inside. The usual small rooms for NYC, but e everything was brand new. No view from our room, just brick buildings, Staff was friendly and helpful, especially the concierge.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review, June 12, 2013
We are happy to hear you enjoyed your stay here at the brand new Courtyard by Marriott Times Square West. Thank you for the wonderful comments regarding the service you received from our Staff. We look forward to seeing you again on your next trip to New York City.

Best regards,

David Lew
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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480 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington Park, Maryland, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2013

We happened to visit this hotel on its 2nd day opened. The staff were still working out a few kinks, but they did everything graciously and with a smile. They all truly seemed excited about their new jobs at the hotel. The rooms were large for a NYC hotel, the beds comfy and the bathroom clean and modern. It is in a great location - walking distance from Times Square, The Intrepid, etc.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review, May 31, 2013
Thank you for taking the time to review your stay here at Courtyard by Marriott Times Square West. We are happy to hear you enjoyed your stay with us. Our new Staff and I take great pride in providing execellent service for our guests. We hope to see you again on your next trip to New York.

David Lew
Director of Guest Services
Courtyard by Marriott Times Square West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott New York Times Square West

Address: 307 West 37th Street, New York City, NY 10018
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #106 of 463 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Courtyard by Marriott New York Times Square West 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
New York Cities Newest Courtyard by Marriott located conveniently to Central Park, Madison Square Gardens, Jacob K. Javits Convention Center, The Fashion/Garment District and world famous Fifth Avenue Shopping. At courtyard by Marriott Times Square West you can enjoy cocktails, breakfast a sandwich or your favorite Starbucks coffee at the Bistro ... more   less 
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