We happened to visit this hotel on its 2nd day opened. The staff were still working out a few kinks, but they did everything graciously and with a smile. They all truly seemed excited about their new jobs at the hotel. The rooms were large for a NYC hotel, the beds comfy and the bathroom clean and modern. It is in a great location - walking distance from Times Square, The Intrepid, etc.
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TripAdvisor awards a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.