We were walking down broadway at noon and the menu drew us in. We were first escorted downstairs to an empty room with lots of empty tables...then oddly asked if we had reservations??? After being offered a table in there we asked to sit upstairs and after a couple minutes we were told there was a table available (it was empty there too). The service was so so, and the "regular lunch time crowd" made us feel out of place with lots of stares. Being Jewish as well they were probably wondering who my Rabbi was. However, the food really was incredible, had a chicken wrap and it was fantastic - probably the tastiest ever - and a modest portion. Also, for lunch time the prices were reasonable, for a midtown restaurant. All in all, good spot, but they could lose the ego.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 10, 2013
Thanks for the great comments about our food and good prices!
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Abigael's is a tremendous restaurant and we always have open tables available. We ask our guests about reservations they may have as a courtesy for the many people that do set them up ahead of time. As you experienced, it is not done as a deterrent to any of the many walk-ins that stop by.
Thanks also for your constructive criticism... and please accept our apologies about the service not being as good as you'd hoped. We usually get some pretty good comments about it. We'll be reviewing this with our servers at the next staff meeting.
Customers like you, who take the time to post and let us know your thoughts, will only make us better and we do appreciate it. We'll look forward to having you back again, soon!
Alison P. Nathan
Abigael's on Broadway
Guest Services & Promotions Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.