Had lunch here on a Monday afternoon, very quiet but that's understandable. Food was ok, nothing special and better quality available elsewhere. Asked for a sandwich without some things that were on the menu, didn't think it was a big ask but the waiter made a bit of a big deal about it. Meal came out and had cheese, specifically asked for none - decided to scrape it off myself. Had lunch and left but forgot my bag. Came back and didn't get any real assistance locating it. Was asked 'did you look in there?' in a coat stand - hadn't put it in there and didn't particularly want to go searching through other peoples stuff. Guy I met when I came in asked the bar man who said he hadn't seen it so got a shrug of the shoulders. Found the bag under our table but it felt like an ordeal more than anything.
This place could be great, simple things would have made a huge difference. Being generous with my rating, won't be going back here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.