I've been here twice - once with one of their "regulars" and once with my wife. There was a distinct difference in the attitude of the service. They were extremely attentive, friendly and professional with someone who had a house account with them. However, when I was unfamiliar, they made me feel like I was intruding. The food is very good (great salads), fresh and unpretentious. I wish their staff were equally unpretentious. The cash-only is a pain, although since they are primarily a house-account neighborhood restaurant, I do understand why they don't bother with credit cards. I recommend this place for the food, and maybe you will have a better experience than we did with the staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.