I took my Godfather and his partner here for dinner when visiting in NY for work.
What could have been a really enjoyable evening was ruined by a totally incompetent, weak, ineffectual restaurant manger. Having eaten here before I thought I knew what to expect which was not a table of 8 people so LOUD that I was unable to have a conversation with anyone on my table without almost shouting (keep in mind they were 3 tables away!). I asked a waiter if he could ask the table to lower their voices a little and he said he had already done so but would ask again. I have never had reason to complain in a restaurant before, maybe I've been v lucky? The table quietened down for about 2 minutes then resumed their deafening inane chatter, it would not have been so bad if their conversation had been remotely interesting or amusing, it was neither! Halfway through our main course the manager appeared after I had asked for him 20 mins earlier and rather that ask the group to to lower their voices to a normal pitch said he would move us to another table?!?!? He did nothing to apologise even though 3 of the waiting staff had apologised earlier and said they were sorry about such a loud table, the waiter taking our order could not hear what my Godfather was trying to order. Until this restaurant has a manger who can actually control the place in a civilised manner I would avoid it, for the price $400 for 2 courses for 3 people, we left after 2 courses as it was too bloody noisy the are far better, more civilised restaurants.
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