As other reviewers have noted, the rooms are small, but we were only there to sleep. We were across from the elevators but never heard a thing. The location is fantastic, short walk to the subway, shopping, dining. We always slept too late and missed breakfast, but there is a Pure Fresh 2 doors down and they had good breakfast options. The best part of staying here has to be the fantastic staff. Everyone was so just so kind! Twice we needed a taxi/car and both times someone from the front desk went outside with us to help locate one. They gave us advice on negotiating fares, routes. One evening we returned to find a bed had been knocked off it's frame by housekeeping. I called the front desk who immediately sent a very nice young man up. He took the entire bed apart, put it back together and remade the bed for us. No problem. Will definitely stay here again.
- Official Description (provided by the hotel):
- The BEST WESTERN PREMIER Herald Square Hotel is conveniently located with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, coffee/tea maker and hairdryer. ... more less
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