We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Went out of their way to help my family!” 5 of 5 stars
Review of BEST WESTERN PREMIER Herald Square

Save Saved
You added BEST WESTERN PREMIER Herald Square to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN PREMIER Herald Square
3.0 of 5 Hotel   |   50 W 36th Street, New York City, NY 10018 (Manhattan)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #118 of 453 Hotels in New York City
Raleigh, NC
1 review
1 helpful vote 1 helpful vote
“Went out of their way to help my family!”
5 of 5 stars Reviewed July 5, 2013

First, let me just say that this is a beautiful hotel with very classy accomodations. Just a great place to spend a night or two in Midtown.

We traveled to NYC from North Carolina and spent one night here and were planning on spending the next two nights at a hotel in Brooklyn. Long story short: the hotel in Brooklyn was a dump and we deperately wanted to get back to the Best Western in Midtown.

Fortunately, there was a room available and the staff was very welcoming in our return. Frank, in particular, was incredibly helpful in getting us into a room sooner than we expected.

Thanks to them for their hospitality. You can feel very secure staying here. It's a great hotel in a great NYC spot!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

532 reviews from our community

Traveler rating
    256
    214
    46
    12
    4
See reviews for
202
164
20
41
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Colonial Heights, Virginia
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

We stayed here b/c we got a great deal on Hotels.com. It was only $110 a night. We stayed 3 nights. For the price we paid we were very pleased. It is very new so everything is nice and clean and bright. The décor is hip. The pictures are accurate. Breakfast wasn't much to brag about but it was free. If you drive there is a parking lot a few doors down. They give you a coupon for $35 a day. The address numbers are hard to find but it's right next to the Hyatt and Holiday Day Inn Express. The rooms were small but from what I understand all rooms in New York are.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 30, 2013

I came for just a night, but would have loved to stay longer. The room was clean, and since the hotel was just built, everything was brand new. Although small, the size was very average for an NYC hotel. The decor was very modern and seamless.The staff was friendly and courteous. Free wireless in-room? That's just the icing on top of the cake.

I had no issues, and although I used Best Western Rewards points to pay for my stay, I would happily have paid my own money to stay. The rates seemed very reasonable for the great location and hotel quality. I love Herald Square and the surrounding area (great shopping and not too far from the theatre district)! I was very impressed, and I will most certainly be back on my next trip to the city.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny Isles
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2013 via mobile

This was my first trip to New York, and I was impressed with the new, clean feeling of the hotel! Friendly staff, especially the blonde lady who checked us out. The room we had was quite small, probably typical for NYC, but clean, clean, clean!!! Loved the decor! The only issue we had, which was small but notable, was that we did not have toilet paper or tissues in the room when we checked in. But to be fair, we did check In early. I did notify the front desk when we headed out to explore the city, although they did put any in our room. I had to call down to have some brought up. But like I said, minor!

I would highly recommend this hotel, especially for those who have not been to NYC before. It is very close to Time square and we walked almost everywhere. We did take one of the city tour buses to get around to the lower part of manhattan.

I would totally stay here again!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakdale, Pennsylvania
Top Contributor
61 reviews 61 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 27, 2013

I stayed here on business last week and was just plain impressed. I loved the staff, the location, and the hotel itself. The room was spotless and perfectly sized for a single traveling to the city. Their Wi-Fi was strong enough for me to work seamlessly throughout the hotel. And when work was over, I could visit my favorite store, Macy's but more importantly, I was able to find dining opportunities all around.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 24, 2013

My wife and I visited New York City earlier this month (June 2013). It was our first time visiting and we were concerned...very concerned...about where to stay and whether we would be wasting our precious vacation time by staying at a hotel that was far from everything. So we decided to try the Best Western Premier HERALD SQUARE. It was by far the most ideal location we could have stayed at...and I am confirming it in retrospect through this review.

As you may know, NYC is an old city with very expensive real estate...including hotel stays that are costly on a nightly basis. It is not uncommon to pay a minimum of $250/night...and that at an average hotel. What sets this hotel apart from other hotels including other BW's in NYC is that the the BW Herald Square is a BRAND NEW HOTEL...just opened its doors in mid-May 2013!! This means that all the rooms and furniture and bedding is new...and it was!!! It was fabulous!!! NYC being an old city with old real estate you will be staying in worn out and tired rooms unless you fork over $800+ a night. As an experiment I checked out the rates at a hotel only 2 minutes walking distance from this hotel: they were charging $450++ per night!!!! And it was a similar class/standard but was NOT a brand new hotel.

As for location, we took the M60 bus from Laguardia airport (bought a 7 day pass for $30 at the airport) to Astoria stop, then hopped on the N train which took us to Herald Square station. The Best Western Herald Square was a 2 minute walk!!! We were so happy! It gets even better. The Herald Square station also has several other trains that pass through it giving you great access to so many different parts of NYC...with Times Square only ONE STOP away!!! You just cannot beat that!!! Have fun in NYC when you stay at this hotel.

And lastly...the hotel staff is superb!! Kudos and many thanks to Mustafah, the hotel manager who made us feel so welcome and ensured we enjoyed our stay. And finally I would say that if you are a fan of the BW chain...THIS is the one to stay at when you visit NYC.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado
Top Contributor
63 reviews 63 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 23, 2013

I was in NYC for business in June. The BWP was an ideal location as I did not want to rent a car. With meetings in Times Square, SOHO, Midtown West, the hotel's location allowed for easy access to all whether by foot or cab.

The hotel was new and so everything was in great condition. I was impressed with the free internet (which worked wonderfully) and that the TV remote was bagged and noted as a clean remote. If you read about the dirtest spots in your hotel room, this was nice. The room was quiet.

On the downside, it was a bit small, but then again it did have two beds. Also I could not get the room's temp below 67. I prefer it to be colder when I sleep. The other thing that struck me odd, was that breakfast was offered to 10:00, but the first day I was there it was shut down at 9:30. Breakfast is awesome - scrambled eggs, sausage (link and patty) bacon, potatoes, cereals, bagels, yogurts, etc.

The hotel is a bargin for what you get. I look forward to my next stay.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to BEST WESTERN PREMIER Herald Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PREMIER Herald Square

Address: 50 W 36th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Suites Wheelchair access
Hotel Style:
Ranked #118 of 453 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — BEST WESTERN PREMIER Herald Square 3*
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Herald Square Hotel is conveniently located with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, coffee/tea maker and hairdryer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Hotels.com, Cheap Tickets, Venere, Tingo, Priceline, Odigeo and TripOnline SA so you can book your BEST WESTERN PREMIER Herald Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PREMIER Herald Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.